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conagher1851
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Joined: 01/25/2010
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Posted: 01/25/2010 at 4:42pm | IP Logged Quote conagher1851

Hello there,

I ordered dundjinni tonight and paid for it with the "by credit card" option no paypal. When i go to the page to download it it gives me a "pay now" option. Of course, ive done that already and have the two (2) emails to prove it. Does this clear in time or is this a hang up that needs to be addressed?

Thanks,

Ryan
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aegean
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Posted: 01/25/2010 at 5:56pm | IP Logged Quote aegean

Welcome on board Ryan - A moderator should be able to help and will be around when Europe comes online - if not I'll email a moderator or two.

ae

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conagher1851
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Posted: 01/25/2010 at 6:00pm | IP Logged Quote conagher1851

thanks,

i actually ordered the application several years ago and just started having a use for it again - cant find my old copy. its such a good program i bought it again to forego the hassle of finding it - im not worried about getting it eventually - the dundjinni people are good folks. ....just want to start making some maps
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Bogie
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Posted: 01/25/2010 at 9:10pm | IP Logged Quote Bogie

Try emailing the store directly, hopefully you'll get a response. Unfortunately, the "store" is primarily monitored by one person so it can take time to get a response.

Kepli is off on vacation this week, hopefully Slash or Heruca will catch this and help.

Happy mapping, soon I hope. Once you are up and running, post your work so we can all see it.

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conagher1851
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Posted: 01/26/2010 at 6:02pm | IP Logged Quote conagher1851

Still having problem - no email response from "store" yet. This problem needs to be fixed - i see it has happened a few other times. I assume eventually it will be resolved. Still unable to download the software....
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heruca
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Posted: 01/26/2010 at 7:50pm | IP Logged Quote heruca

Have you already tried logging into the Store to download
your order?

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conagher1851
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Posted: 01/27/2010 at 6:31am | IP Logged Quote conagher1851

yep, i go to "order tracking" where my order can be downloaded and it is still "in progress".
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conagher1851
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Posted: 01/27/2010 at 4:13pm | IP Logged Quote conagher1851

Still can't download the software i purchased. awesome!
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conagher1851
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Posted: 02/01/2010 at 6:11pm | IP Logged Quote conagher1851

Got it squared away - thanks dundjinni people! im off to making maps for my dnd campaign!
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Kepli
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Posted: 02/02/2010 at 6:47am | IP Logged Quote Kepli

Glad it got worked out conagher1851

Happy mapping

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