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Subject Topic: Update to Dundjinni v1.0.7 (PC version) Post ReplyPost New Topic
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virtual4sight
Henchman
Henchman


Joined: 04/11/2012
Location: United States
Posts: 7
Posted: 05/22/2012 at 9:57am | IP Logged Quote virtual4sight

Any possibility I could get you to email me a Serial Number for Dundjinni? I paid for it with PayPal back on 6 April but still have not received it via USPS or as a download by email.

Thanks
V
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Eric of Ptolus
Legend
Legend


Joined: 06/24/2004
Location: United States
Posts: 521
Posted: 05/22/2012 at 10:39am | IP Logged Quote Eric of Ptolus

LOL @ "Kelpi" ...

"Undersea vines are cool ..."
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Bogie
Djinni (Admin)
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Joined: 06/19/2007
Location: United States
Posts: 5103
Posted: 05/22/2012 at 3:57pm | IP Logged Quote Bogie

Hi Virtual4sight,

None of us at the Forums (Administrators included) have any access to the "Store". Since the store was only recently turned on and the owner has not been very interactive, I suspect there is not really a DVD /USPS delivery option.

If you log back into the store you should be able to look up your registration number and possibly download the installation file.

If you can only get the registration number, contact Kepli at Kepli (dot) Sire (at)Yahoo (dot) com and he can set you up with an installation file. He cannot get you a registration number, only the store can. A lot of people have been looking up their old numbers to copy them for future reference so you should be able to do that.

Let me know if that doesn't work.

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virtual4sight
Henchman
Henchman


Joined: 04/11/2012
Location: United States
Posts: 7
Posted: 05/23/2012 at 9:56pm | IP Logged Quote virtual4sight

Hi Bogie,

I have looked under the section of the Store where it supposedly has registration serial numbers. It shows my purchase but it doesn't provide a serial number or an option to download the installation file.

Your help is appreciated.
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kurtyboh
Henchman
Henchman


Joined: 04/13/2012
Location: United States
Posts: 19
Posted: 05/23/2012 at 10:23pm | IP Logged Quote kurtyboh

Were you able to get charged, cuz when i tried the cd option it never
processed a payment. I got no response through the store for
support. So if you actually got charged have your cc company pull
back the funds, then purchase the dl version.
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Kepli
Djinni (Admin)
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Joined: 01/04/2005
Location: Netherlands
Posts: 16854
Posted: 05/24/2012 at 1:35am | IP Logged Quote Kepli

Good thinking kurtyboh

It may be best to order the download version of all purchases you do at the moment. Until Mindy is back to handle the Store, that is the way to go.

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virtual4sight
Henchman
Henchman


Joined: 04/11/2012
Location: United States
Posts: 7
Posted: 05/27/2012 at 5:50pm | IP Logged Quote virtual4sight

kurtyboh wrote:
Were you able to get charged, cuz when i tried the cd option it never
processed a payment. I got no response through the store for
support. So if you actually got charged have your cc company pull
back the funds, then purchase the dl version.


Unfortunately I can't do that since it was through PayPal. They will only refund up to 30 days. Someone from Dundjinni Store has to go out and refund my money.
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virtual4sight
Henchman
Henchman


Joined: 04/11/2012
Location: United States
Posts: 7
Posted: 05/27/2012 at 5:52pm | IP Logged Quote virtual4sight

Kepli wrote:
Good thinking kurtyboh

It may be best to order the download version of all purchases you do at the moment. Until Mindy is back to handle the Store, that is the way to go.


Unfortunately I don't have that option as the purchase was through PayPal and since it has been longer than 30 days they will not refund the money. Only someone from Dundjinni is able to refund the money now.
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Kepli
Djinni (Admin)
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Joined: 01/04/2005
Location: Netherlands
Posts: 16854
Posted: 05/29/2012 at 2:09am | IP Logged Quote Kepli

Darn ...

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virtual4sight
Henchman
Henchman


Joined: 04/11/2012
Location: United States
Posts: 7
Posted: 06/01/2012 at 10:04pm | IP Logged Quote virtual4sight

Kepli wrote:
Darn ...


Yep, not good. Any chance you could send me the installer?
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