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Webmaster J.T.
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Posted: 08/26/2004 at 12:51am | IP Logged Quote Webmaster J.T.

There have been a number of users who have had problems with an error message suggesting an "Improper Installation". I talked to a user at Gen Con who was having this probelm, and he actually had his laptop with him. A quick look at Control Panel -> Add/Remove Programs revealed that 3 different versions of Java were installed: 1.4.1, 1.4.2, and 1.5. We simply uninstalled the two non-1.4.2 versions, and Dunjinni started right up.

So, if you are having any problem with Dundjinni, please make sure that you have just one version of Java installed, and that it is 1.4.2 or later.

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Dana
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Posted: 09/20/2004 at 8:05am | IP Logged Quote Dana

This is not an option for me since I am a Java developer and I need more all the JDKs that I have. Is there any other workaround for this issue? If there were a way to just tell Dundjinni which JDK to use, could that solve the problem?
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karaban
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Posted: 09/21/2004 at 7:55am | IP Logged Quote karaban

I have the same problem.    I'd love to get a work around cause I am guessing that my demo time is running out. If there is no fix then I cannot buy the program   .

Thanks,

karaban

Edited by karaban on 09/21/2004 at 7:55am
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Kelly
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Posted: 09/21/2004 at 7:58am | IP Logged Quote Kelly

I came on looking for a fix for this problem too! I wish I could uninstall all but one of my JDKs but I need them to do testing and other junk.

Looks like a great program, I just can't use it
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ShadowHeart
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Posted: 10/07/2004 at 6:54pm | IP Logged Quote ShadowHeart

I am experiencing this problem as well, although all I have installed (acording to the control panel) is the java runtime environment 5.0. Should I uninstall this and install the 1.4 that I am downloading from this website?
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slashdevnull
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Posted: 10/07/2004 at 7:12pm | IP Logged Quote slashdevnull

Unless you have a specific requirement for Java 5, you should remove it for now, and install the version available from this site, yeah.

As I understand it, the development team is looking into working out compatability issues with Java 1.5 (Java 5... whatever). However, there is no timeframe for when this will get done. After all Java 5/1.5 just released a couple of weeks ago.
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Zicon
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Posted: 12/08/2004 at 6:56pm | IP Logged Quote Zicon

So, is there some sort of fix for this issue when there really seems to be no reason for it to happen?

I have only the recommended Java version installed, I used Dundjinni five minutes ago and it worked fine, but when I try to start it now, it suddenly complains about an improper installation. The only change was an addition of 5 PNG files to a map subfolder -- removing them again had no effect. This is on a system running XP Pro SP2.

On my second reinstall of Dundjinni today, so I'd really like some alternative solution... *sigh*

EDIT: Ok, it seems I "only" have to install the 1.04 update every other time I want to run Dundjinni. It's frelling annoying, but a little bit better than having to reinstall everything.

I've been fiddling around with different java versions, but this has had no effect. Dundjinni seems to run a lot faster using java 1.5, though.

Edited by Zicon on 12/09/2004 at 12:48am


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wrstuden
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Posted: 12/10/2004 at 7:53pm | IP Logged Quote wrstuden

I'm seeing this issue too.

Specifically I got Dundjinni at So Cal Gen Con, and am trying it on my Mac
laptop, which is running MacOS 10.3.6. When I run it, I get the "There is a
problem with the installation of Dundjinni" message, code 4, 2, 2, 4, 104.

Running "java -version" reports I'm running 1.4.2_05. Thoughts?
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Steve
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Posted: 12/11/2004 at 12:41pm | IP Logged Quote Steve

Westuden: Error code 4 indicates that there is a problem with the registration key matching the registered user name. Are you certain that you have entered your name exactly as it appears on the registration form?
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Kerashi
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Posted: 12/14/2004 at 9:05am | IP Logged Quote Kerashi

I had a similar problem. I tried removing extra java versions - no luck. I finally solved it by deleting the Dundjinni registry entry and reinstalling.
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Codas
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Posted: 12/24/2004 at 6:19pm | IP Logged Quote Codas

i have a similar problem, but i get the error code
"5, 1, 1, 4, 104"
Can anybody tell me what i have to do?
i only have the java version 1.4.2_02 and reinstalled dundjinni about 3 times now (with all the patches) but i still get the same error everytime i try to start dundjinni.
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Steve
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Posted: 12/24/2004 at 7:19pm | IP Logged Quote Steve

It appears that you have something wrong with the registration code. Haven't seen this before. Check with Fluid about getting a different registration code maybe.
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saeth
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Posted: 03/22/2005 at 11:00am | IP Logged Quote saeth

ok im getting the error 5,1,1,3,100 when i try to run it, i've re installed it and only have one version of java (the 1.4.2_07 i think) and still get it (and when i upgrade from 1.00 to 1.04 the last 100 just changes to 104 :P)
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Posted: 03/22/2005 at 4:03pm | IP Logged Quote slashdevnull

Which version of Windows are you running?

Is this a first-time install, or have you had Dundjinni running on your system prior to this? (That includes the demo)

Are you sure that your username and registration code are exactly what's listed either in the online store, or on the inside cover of the CD? If you're installing from CD, your name is "Retail Copy", or something like that. If you're installing from a downloaded copy, your username and reg code can be found by logging back into the online store and looking at "My Orders".

Edited by slashdevnull on 03/22/2005 at 4:03pm
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badger3k
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Posted: 04/09/2005 at 2:13pm | IP Logged Quote badger3k

I'm running OS X, 10.3.8, with java 1.4.2, and my program just started
doing this. It normally works once after I reload the program, then will
not work on the second (and later). I don't get any error codes from the
program, but my console lists this:

Common components not loaded properly
java.lang.NullPointerException
     at talisman.rg.<init>(rg.java)
     at talisman.jb.b(jb.java)
     at talisman.jb.<init>(jb.java)
     at talisman.gb.a(gb.java)
     at v.start(v.java)
     at y.<init>(y.java)
     at talisman.cr.<init>(cr.java)
     at talisman.Talisman.main(Talisman.java)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcce ssorImpl.
java:39)
     at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMe thodAcce
ssorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at apple.launcher.LaunchRunner.run(LaunchRunner.java:88)
     at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50)
     at
apple.launcher.JavaApplicationLauncher.launch(JavaApplicatio nLauncher.j
ava:52)

I have no idea if that even refers to the program, but that's what comes
up.
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Brimshack
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Posted: 04/11/2005 at 7:45pm | IP Logged Quote Brimshack

I'm getting error code 4,2,2,4,104

I am on Mac OSX 10.3, and the 1.42 version of Java is all I
have on my computer.

This is a heck of a bug guys.
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badger3k
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Posted: 04/11/2005 at 8:11pm | IP Logged Quote badger3k

I'm not sure if this helps, but my problem may have been due to the
items. I noticed that the CSUAC (sp?) stuff I had put in had the properties
file showing up as a UNIX doc. When I replaced them with the other doc
that is in the other files, and put everything in one folder at a time, it
works. So far, I haven't had the problem again.
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Brimshack
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Posted: 04/11/2005 at 8:38pm | IP Logged Quote Brimshack

What does CSUAC stand for?
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Steve
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Posted: 04/11/2005 at 9:27pm | IP Logged Quote Steve

I don't know why the errors reported here should be occurring. My only proactive suggestion is to contact Fluid for a new registration number.

To help those encountering this problem to understand these error messages better, though --

The error report gives the following:

Code: A,B,C,D,E

Where:

A: Reason
    1 = Invalid number of arguments passed to program
    2 = Invalid launch platform
    3 = Key failed to validate
    4 = User name failed checksum comparison
    5 = Registration key is for incorrect platform
    6 = Wrong type of registration key used
    7 = Invalid SKU
    8 = Invalid version
    9 = Invalid user id
    10 = Failed platform test

B: Run Platform
    1 = Windows
    2 = Mac OSX

C: Build Platform
    1 = Windows
    2 = Mac OSX

D: SKU
    0 = Demo version
    1 = Silver (discontinued)
    2 = Gold (discontinued)
    3 = Platinum (discontinued)
    4 = New format "Unified" version

E: BUILD Version
    100 thru 104 are valid values

That revealed, it occurs to me that in some cases this will lead to more confusion than it will clear up. Some wacky exceptions occur here because of the switch from Silver/Gold/Platinum Windows/Mac delineation to the unified, platform-independent model. If you have an older key, it might be victim of a bug despite our attempts to smooth this out.
For example, Wandering Monster, it appears you have a registration key for an older version of the program. I'm not sure why; the "old" format keys should not have been given for a Mac installation (there was no mac version then). In any case, I'd see about getting a new key.

Badger, your problem isn't registration. The crash you are getting indicates that something is mucked up or inaccessible for some reason in your resource directories. The "Map" folder and the "res" folder contain critical items that must be available (esp. the 'res' folder). If you've customized any files here, there may be errors in them. Worst case, backup, reinstall, and try again.

Hope this is helpful.

    -- Steve
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Posted: 04/11/2005 at 9:28pm | IP Logged Quote forumLurker

Quote:
What does CSUAC stand for?

Cecil Solomon's User-Art Conformity (project).
Here's a link http://www.gmsparlor.com/mapping/csuac.html

It's a User-art orginization system so that you can share a .dja file , since without it we'd put our user-art wherever we dang well wanted it (Now we put it where Cecil wants it ) and get those annoying [?]-labels everywhere...more information (explained better) is available at the site linked abouve.
~LrKr~

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Brimshack
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Posted: 04/11/2005 at 10:21pm | IP Logged Quote Brimshack

Oddly enough, I just had to figure out that my name is "Retail
Copy." It's a bit counter-intuitive, but I guess I should have
figured it out before the 4th try.
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Sune
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Posted: 05/17/2005 at 9:26am | IP Logged Quote Sune

The solution to the problem described above, with the right version of Java, made me happy. I therefor removed the old Java version and installed the newest version of the Java application ... and then ... TA-DAAAAAAAAAA! The same problem. Nothing happened!

This is not satisfactory. I bought the program today, payed 400 danish kroner (almost $75.00) for it, and cannot even try it!

Please find a solution, or you will be faced with a lot of angry customers, claiming there money back!
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Sune
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Posted: 05/17/2005 at 9:27am | IP Logged Quote Sune

I coulnd't agree more! Strange idea!
Brimshack wrote:
Oddly enough, I just had to figure out that my name is "Retail
Copy." It's a bit counter-intuitive, but I guess I should have
figured it out before the 4th try.
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Sune
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Posted: 05/17/2005 at 9:44am | IP Logged Quote Sune

And that didn't work on my laptop at all! Removed the old versions of Java, installed the 1.4.2 version, and nothing happened. It's not very satisfying to by a program (paying almost $75.00 for it en Denmark), and not been able to use it! I'm a very little happy customer right now!
Webmaster J.T. wrote:
There have been a number of users who have had problems with an error message suggesting an "Improper Installation". I talked to a user at Gen Con who was having this probelm, and he actually had his laptop with him. A quick look at Control Panel -> Add/Remove Programs revealed that 3 different versions of Java were installed: 1.4.1, 1.4.2, and 1.5. We simply uninstalled the two non-1.4.2 versions, and Dunjinni started right up.

So, if you are having any problem with Dundjinni, please make sure that you have just one version of Java installed, and that it is 1.4.2 or later.
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slashdevnull
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Posted: 05/17/2005 at 10:00am | IP Logged Quote slashdevnull

Sune wrote:
The solution to the problem described above, with the right version of Java, made me happy. I therefor removed the old Java version and installed the newest version of the Java application ... and then ... TA-DAAAAAAAAAA! The same problem. Nothing happened!

This is not satisfactory. I bought the program today, payed 400 danish kroner (almost $75.00) for it, and cannot even try it!

Please find a solution, or you will be faced with a lot of angry customers, claiming there money back!

So, you made it work by following the instructions given to correct the problem, then started messing around with Java, then it broke again?

If I were having the problem that you describe, here's what I would do:
1. Completely remove Dundjinni from the computer.
2. Remove all versions of Java from the computer.
3. Reboot the computer.
4. Install one version of Java on the computer. (If 1.4.2 worked for you before, then you should consider using that one.)
5. Reinstall Dundjinni.


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vooood
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Posted: 05/20/2005 at 4:33am | IP Logged Quote vooood

i did everything as told here and i got the following error codes:

7,1,1,3,100

what is Invalid SKU???
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slashdevnull
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Posted: 05/20/2005 at 9:34am | IP Logged Quote slashdevnull

Usually, a SKU is a product number, used by companies to track inventory. Instead of saying "We have 1200 blue gumballs", stores' internal systems say, "We have 1200 SKU26263's."

I noticed that your build# was 100, rather than 104. Maybe try downloading the most recent version of the program, from the Store section of the site.

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Steve
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Posted: 05/20/2005 at 11:52am | IP Logged Quote Steve

Sune, it appears you have an older "Gold" version 1.0. If so, you will need to register with the name given you at the time of your original download/purchase. HOWEVER, version 1.0 had a bug in that the registration code system did not correctly recognize characters outside of the US ASCII character set. So if your name contains one of these characters, that could be the original reason for the trouble. (this problem was fixed in subsequent versions). Regardless, I would suggest contacting Fluid to get the latest version and a valid registration key to replace your original 1.0 version.
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vooood
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Posted: 05/21/2005 at 2:30am | IP Logged Quote vooood

now i get 7,1,1,4,104.. wtf?
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Posted: 05/28/2005 at 10:44pm | IP Logged Quote Digorig

Dana wrote:
This is not an option for me since I am a Java developer and I need more all the JDKs that I have. Is there any other workaround for this issue?


Seems like you would have a dual- or Multi- boot PC. I do web design, and since you can only have ONE version of IE, I have several boot images each with different IE's in them. Is it easy? No. Does it work? You Bet!

just my 2c worth...

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Sune
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Posted: 06/16/2005 at 8:12am | IP Logged Quote Sune

Hi Steve!

Thanx a million! Unfortunately I didn't use other characters than US ASCII, as the name was appointed to me in the cover. (Name: "Retail Copy".)

And with my good patience, I contacted a clever (and nerdy) friend of mine, who works as a Java programmer. Still no solution!

Finally my patience died away, and I returned it to my retailer, with sadness in my heart, since I really only wanted it to work! :(

Steve wrote:
Sune, it appears you have an older "Gold" version 1.0. If so, you will need to register with the name given you at the time of your original download/purchase. HOWEVER, version 1.0 had a bug in that the registration code system did not correctly recognize characters outside of the US ASCII character set. So if your name contains one of these characters, that could be the original reason for the trouble. (this problem was fixed in subsequent versions). Regardless, I would suggest contacting Fluid to get the latest version and a valid registration key to replace your original 1.0 version.
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havoclad
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Posted: 06/17/2005 at 10:44pm | IP Logged Quote havoclad

I've been unable to get dundjinni to work with my new computer. No other program is giving me trouble.

I've tried everything listed in this thread with no luck. I've clean installed various versions of java and dundjinni with no change.

I always get this error message.

--
An error occurred during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated
-------

No error codes that I can see.

Any help would be appreciated,

--Pat
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drawback
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Posted: 06/19/2005 at 8:18am | IP Logged Quote drawback

havoclad wrote:
I've been unable to get dundjinni to work with my new computer. No other program is giving me trouble.

I've tried everything listed in this thread with no luck. I've clean installed various versions of java and dundjinni with no change.

I always get this error message.

--
An error occurred during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated
-------

No error codes that I can see.

Any help would be appreciated,

--Pat


Strange. It happened to me after using the RETAIL version 4 to 5 times... Then, BOOM! Same error message... Didn'T change ANYTHING in the computer (drivers or JAVA) BUT I added art...

I think this error message happens when you fiddle with the arts...

that's just my 2cents...
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Zicon
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Posted: 06/20/2005 at 3:19am | IP Logged Quote Zicon

I keep getting the "improper installation" message every time I run Dundjinni, unless I run it from a new install. I have found a couple of "fixes" that works for me; they may work for you as well.

Installing the latest update will fix this issue. No need to uninstall anything or reinstall the entire application. There are two problems with this fix:
  1. It takes a lot of time, and
  2. The INSTALL.LOG will grow to humongous sizes fast.
If that fix works, this probably will too, and will save you a lot of time in the long run: Make a backup copy of the entire Dundjinni directory immidiately after installing -- the program, updates, art packs, the works. Do not run Dundjinni before copying; do not fiddle with the backup. The next time Dundjinni throws an "improper installation" at you, copy the backed up files back to their original location.

Some notes:
  • In my backup, I've left out the PNG files. I've yet to have a problem with a PNG file.
  • Whenever I "fix" my installation in this way, I've found I can replace the *.txt files only, and Dundjinni will work afterwards. I haven't dug deep enough to see if a specific text file is causing the problem -- yet.
I hope this helps users encountering the issue as well as the developers...

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Reverend Savage
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Posted: 07/03/2005 at 10:21am | IP Logged Quote Reverend Savage

drawback wrote:
havoclad wrote:
I've been unable to get dundjinni to work with my new computer. No other program is giving me trouble.

I've tried everything listed in this thread with no luck. I've clean installed various versions of java and dundjinni with no change.

I always get this error message.

--
An error occurred during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated
-------

No error codes that I can see.

Any help would be appreciated,

--Pat


Strange. It happened to me after using the RETAIL version 4 to 5 times... Then, BOOM! Same error message... Didn'T change ANYTHING in the computer (drivers or JAVA) BUT I added art...

I think this error message happens when you fiddle with the arts...

that's just my 2cents...


Aargh! And me now. I've had no problems ever, after running the program dozens of times. The last art I installed was Baseline 3 from CSUAC. Now, it runs after one re-install...

Will investigate further.

Rev

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Zed
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Posted: 07/04/2005 at 11:51am | IP Logged Quote Zed

Ive been getting the same error now. Ive uninstalled, deleted ALL registry references, removed the folder, deleted Java 1.5, rolled back to Java 1.4.2 - reinstalled to 1.04 (tried all 3 of my drives) and always get the same error message.

Its only since about 2 weeks ago or so that this has been happening. I havent any custom art work installed so it can't be that. It almost as if internally the version (which was platinum) has now decided its 'dead'
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Zed-cuk
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Posted: 07/04/2005 at 11:52am | IP Logged Quote Zed-cuk

okay

Apologies to whomever Zed is - its definately not me, the form allows for posting without any authentication!!
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rilem
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Posted: 07/17/2005 at 1:25pm | IP Logged Quote rilem

Problem still exists -- wish I had visited here before I downloaded the
thing.

OSX 10.3.9, Java 1.42, all other javas removed. Nothing doing.

Zicon: What version did you have before downloading the updates? I've
already got v. 1.04, so I'm uncertain the update would do anything.
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wrstuden
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Posted: 07/17/2005 at 2:08pm | IP Logged Quote wrstuden

Steve wrote:
Westuden: Error code 4 indicates that there is a problem
with the registration key matching the registered user name. Are you
certain that you have entered your name exactly as it appears on the
registration form?


Turns out this was the problem. As others have noted, the name should
have been "Retail Copy".

A friend got the program at GenCon SoCal, and noticed that the Windows
installer will complain if the name isn't right. The Mac installer, however,
will let you enter a license and name that don't match, leaving the
program to catch the error on start.

It would be nice if the Mac installer checked too.
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kamawell
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Posted: 07/29/2005 at 4:53pm | IP Logged Quote kamawell

I've just bought the program (download version) after sucessfully using the demo. I've got the 'improper installation' message and no apparent error codes. Coming to this forum and reading the posts I've removed Java5, installed 1.4.2 , removed and reinstalled Dundjinni (rebooting as necessary throughout) and I'm still getting the improper installation error. Obviously I'm less than thrilled    Asuming that I've followed the instructions correctly what's the next step?
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Kepli
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Posted: 07/30/2005 at 12:40am | IP Logged Quote Kepli

Ho Kamawell,

Welcome aboard ...

Did you remove the demo completely? DJ will have problems otherwise. Some people have to go to Sotware under Configuration and remove it there too.
So make sure there is no DJ-residue ( ) of any kind before installing it.

Hope this helps. If not, don't worry, there are enough people on here to help you out    

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kamawell
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Posted: 07/30/2005 at 1:25am | IP Logged Quote kamawell

Thanks Kepli

I uninstalled the demo before beginning and I can't see that there's anything left over - searched in the registry too. I've tried a few more things since my previous post including letting DJ install to the default location (I'd tried to put it on a different drive before,) installing DJ without Java on my machine (the installation dialogue says that it will be installed with DJ if it's not already there but I ended up with a message saying the java installation file was missing) and trying various different versions of java. I get the same message every time. Just to check I'm getting the standard message, it says "An error occurred during startup. You may have an inproper installation, or invalid or missing map resources."

Thanks!

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kamawell
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Posted: 08/02/2005 at 1:41am | IP Logged Quote kamawell

Hi folks

Still can't get this to work
Does anyone have any other ideas please?

Thanks

Edited by kamawell on 08/02/2005 at 1:41am
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Halebop
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Posted: 08/02/2005 at 2:32am | IP Logged Quote Halebop

Hi Kamawell,

That pretty much sucks. Dundjinni is a cool program that creates some very pretty maps once you get it working!

Let's start from the beginning and tell us what:

Your machine is (CPU, RAM)
Operating System and version
Java and version (making sure there is only 1 installed)
What else do you have running that might possible interfere? (which Anti-virus or firewall? Other Java apps? Anything resource heavy? Do you have WinRar?)

Between you, me and maybe someone who actually knows what they're doing hopefully we can get this sorted...
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Webmaster J.T.
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Posted: 08/02/2005 at 4:48pm | IP Logged Quote Webmaster J.T.

If you are on a Mac, it may be that the username/reg key do not match. Unfortunately, the Mac installer doesn't validate the key during the install, so you only know that it is wrong when you try to run it. The username and reg key should exactly match what is on the "order details" page in the online store.

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kamawell
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Posted: 08/03/2005 at 2:00am | IP Logged Quote kamawell

I'm on a PC rather than a Mac.
My specs are...

Athlon64 3200
1 Gig Ram
Windows XP/SP2
I'm back on Java 1.5.0 - some other programs I use seem happier with that version and changing it to 1.4.2 didn't make any difference.
I use Avast anti virus but switching it off doesn't help.
I have a firewall on my router and nothing currently running on the PC.

Thanks folks!
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Halebop
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Posted: 08/03/2005 at 2:59am | IP Logged Quote Halebop

Well nothing too obvious there Kamawell.

I run the most recent java build and don't have any problems with Dundjinni (although my version is Dundjinni Platinum and I'm not sure of any differences between that and its replacement but imagine they are minor if any).

Maybe JT or someone from Fluid might be able to comment but I thought the error message received on a conflict between Demo and full version was similar to the one you have experienced?

So it could perhaps be some sort of registry problem - perhaps something got left over when the Dundjinni Demo was uninstalled or even a previous Java insallation? The full version of Dundjinni definately has problems with the Demo so something assoicated with this previous installation could be the go. Digging through your registries isn't fun but the answer might lie there. Perhaps a registry cleaning app will do the trick?

Edited by Halebop on 08/03/2005 at 2:59am
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Webmaster J.T.
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Posted: 08/03/2005 at 4:59pm | IP Logged Quote Webmaster J.T.

I my memory serves me correctly, there are a couple common situations that will lead to this error message. Please add to this list if you know of another:

* Bad username/reg key combination. Likely to only happen on the Mac because the installer does not validate them, and it will happen every time you try to run Dundjinni.
* You have more than one version of Java on your system. Likely to only happen on the PC, and with one of the versions of Java being pre-1.4.2. Will happen every time you try to run Dundjinni.
* You have added "genre" folders to the Map folder, but not included an empty (placeholder) Tokens folder. Or, you have moved around some folders and in the process removed an expected Tokens folder. Will happen intermittently, and is fixed by removing the "bad genre".

There may have also been a problem with an old version of the demo, but I am not sure. The current demo should co-exist with the full application, as far as I know.

In general, make sure you have the latest Dundjinni patch (currently 1.0.4) and the latest version of Java available for your platform.

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kamawell
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Posted: 08/04/2005 at 7:54am | IP Logged Quote kamawell

Thanks for the replies.

Dealing with the points in order...


I've searched the registry manually and, after uninstalling Dundjinni, checked for any mention of DJ or Fluid. I'm not keen on running automated registry editors on a system that is (apart from DJ) running smoothly. If there are reg entries in unusual places perhaps someone would be kind enough to list them.

I bought the download version of DJ and have just copied and pasted the username and key from the invoice.

I've carefully removed and reinstalled old and new versions of Java and no variation has worked. I definitely do not have two versions installed.

I haven't changed or added any folders. I've just (repeatedly) installed and tried to run the program.

As the .exe file I downloaded is called DJ_PC_104 I assume it its already patched.

Thanks

Andy






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kamawell
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Posted: 08/05/2005 at 7:08am | IP Logged Quote kamawell

Halebop wrote:
Anything resource heavy? Do you have WinRar?)


I missed this question before    I do have Winrar - is that a good thing or a bad thing?    
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Kepli
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Posted: 08/05/2005 at 7:55am | IP Logged Quote Kepli

Hi Kamawell,

Nope, it's just that WinRar could be associated with .jar-files. Is that the case, then you can't install them with JAVA. You can check this in the WinRar under Settings->Integration.

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slashdevnull
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Posted: 08/05/2005 at 9:00am | IP Logged Quote slashdevnull

kamawell wrote:
I missed this question before    I do have Winrar - is that a good thing or a bad thing?    

I'm glad that someone asked that question. In my experience, I have yet to find much of anything legitimate on the 'net that was compressed with WinRAR. It's generally used by people illegally sharing movies or war3z. It doesn't surprise me that WinRAR seems to break Java when it's installed.

I'm not calling everyone who uses WinRAR a thief. However, I do question the integrity of the operating system and application files on pretty much any computer that has WinRAR installed.

My opinion. Everyone else's will most likely conflict.

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kamawell
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Posted: 08/05/2005 at 12:02pm | IP Logged Quote kamawell

slashdevnull wrote:
kamawell wrote:
I missed this question before    I do have Winrar - is that a good thing or a bad thing?    

I'm not calling everyone who uses WinRAR a thief. However, I do question the integrity of the operating system and application files on pretty much any computer that has WinRAR installed.

My opinion. Everyone else's will most likely conflict.


I'm not quite sure what to say after that post. I suppose I'm quietly angry      I know you're not calling me a thief but really it's a pretty odd thing to say to a chap who's legitimately bought a product and is still patiently waiting for a helpful response from the developers in the only support channel they provide. If it had come from a regular member of the forum I probably wouldn't have thought twice about it but it seems strangely tactless coming from a moderator.

I'd like to thank Halebop and Kepli again for their interest in my problem. I also appreciate JT taking the time to post however, having been through the shopping list of possible causes, I don't seem to be any nearer to finding the answer. I don't want to be another person asking for a refund - I want to be another person buying every art pack in sight
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slashdevnull
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Posted: 08/05/2005 at 2:39pm | IP Logged Quote slashdevnull

kamawell, my apologies if I offended; it wasn't my intent.

I fix computers pretty much all day, every day. And, while I love the internet, I'm disappointed to see what happens to the average Windows PC within a few minutes of it being placed online, and especially after a longer period of time, when people start downloading and installing just about everything that they can find out there. Almost all of the most borked machines that I see have WinRAR installed on them, and usually a bunch of files named something like "TheMatrixReloaded.RAR". A lot of the posts we see on these forums from people whose computers are acting weird point to WinRAR.

Regardless of that, it probably was unfair of me to make such a categorization, regardless of my experiences with and around PCs with WinRAR installed. I'd probably be offended if people started making statements like "everyone whoe had DeCSS installed is a movie thief". (DeCSS is software used to decode the information on DVDs, so that you can watch them.)

So, my apologies if I offended. As I said, it wasn't my intent. And, if anything, feel free to treat me like everyone else on these forums. My Moderator status pretty much just gives me the ability to clean up spam and so forth. I'm not a Fluid employee, or anything like that.

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kamawell
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Posted: 08/05/2005 at 2:58pm | IP Logged Quote kamawell

Don't worry about it! I apologise for over-reacting. I'm just touchy because I've been trying to run Dundjinni for a week now and I can't. I'm all excited because I bought Fantasy Grounds for some online roleplaying and Dundjinni was to be a perfect fit for making some really nice maps and it's just not working out.

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Steve
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Posted: 08/05/2005 at 3:21pm | IP Logged Quote Steve

The error message you are getting is generally caused by missing or invalid files in the "Map" or "Res" subdirectories. The most common cause of this, as noted, is due to user-management of files that moves or modifies something in an incompatible way. If you were getting an error code type message, that would imply a registration key error or similar problem.
The problem you are having *shouldn't* occur on a new install. But apparently it is anyway. Try this: Uninstall the product. If the demo is still there, uninstall that. Now, go to C:\Program Files\Fluid and delete this entire folder tree if it still exists.
Possibly, something is getting left behind that is causing a problem.
Run "RegEdit" (registry editor) and find HKEY_LOCAL_MACHINE\SOFTWARE\Fluid, and delete this entire key tree from the registry.
Install again, and see if that helps.
One other thing: Install and run this as Administrator (or with a user with Administrator privileges) if you aren't already doing this.

   -- Steve
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dDemonicAngels
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Posted: 08/05/2005 at 7:38pm | IP Logged Quote dDemonicAngels

Kamawell, Although Steve posted as a Wandering Monster, he is pretty much the powers-that-be when it comes to DJ code and stuff. He posts about once every six months. (All hail, Steve! <<echoes of oohs and aahs from the peanut gallery>>) Consider yourself blessed that he has stepped down from high to help. (Or cursed because he thinks you've got a hopeless cause...)

If you didn't understand the RegEdit bit, someone else (probably slashdevnull when he was in a less grumpy mood) wrote a post giving excellent detailed explanations. You can find it using a search on the Forums for "RegEdit". Also note the extensive warnings that come with playing with the registry.

Best of luck...

Edit: Forum Search for RegEdit posts

Edited by dDemonicAngels on 08/05/2005 at 7:44pm
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slashdevnull
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Posted: 08/05/2005 at 8:00pm | IP Logged Quote slashdevnull

Yeah, it looks like Steve gets to post now that the latest patch is in the beta testers' hands. Must be nice to have a breather.

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kamawell
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Posted: 08/06/2005 at 1:49am | IP Logged Quote kamawell

Thanks for the replies everyone.
I have tried what Steve suggested before but I've just done it another couple of times now just to be on the safe side but still no joy. I'm sure by now you must be thinking I'm doing something wrong (and maybe I am!) but I've followed the instructions carefully

Just in case it's an indicator of anything, the error message appears as the DJ is showing 'creating dialog components.'

There are a lot of files in the 'Map' and 'Res' folders - certainly too many to ask for a list so that I can check they're all there - but are there any specifically the program checks on startup?

If I could install the program on a friend's PC and get it working would there be any chance that copying the entire 'Fluid' folder and it's subfolders and pasting them over my own installation would help - or is that a bad idea?

Thanks

Andy
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Webmaster J.T.
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Posted: 08/08/2005 at 5:08pm | IP Logged Quote Webmaster J.T.

The installation puts some things in the registry that are needed when the program starts, so simply copying the files from another computer would not help. Steve brings up a good point, which is make sure you install as administrator.

I am begining to run out of ideas.

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kamawell
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Posted: 08/09/2005 at 11:31am | IP Logged Quote kamawell

Webmaster J.T. wrote:
The installation puts some things in the registry that are needed when the program starts, so simply copying the files from another computer would not help. Steve brings up a good point, which is make sure you install as administrator.


Sorry - I meant install the program on my PC and paste my friend's Fluid folder over mine. That way the registry (on my PC) would have the entries it needed but the folder structure would be tried and tested.

Quote:
I am begining to run out of ideas.


Me too. Is there any point in waiting to see if the next patch has any effect?

Thanks

Andy
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Posted: 08/09/2005 at 1:12pm | IP Logged Quote slashdevnull

Have you fully removed all copies of Java and Dundjinni, virus and spyware scanned and patched, reinstalled Windows, then fresh-installed the latest Java followed by a reboot then a Dundjinni install?

I say that you just take off and nuke your computer from orbit. It's the only way to be sure. I'm not sure that the new patch is going to do anything to help.

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kamawell
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Posted: 08/09/2005 at 3:23pm | IP Logged Quote kamawell

Thanks Janni

Well, I'm going to stop short of a reinstallation of Windows. Whilst I'm keen to get DJ running I'm not going to wipe an otherwise perfectly happy PC just to get it going

I'll run through the list of instructions one more time...
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slashdevnull
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Posted: 08/10/2005 at 9:14am | IP Logged Quote slashdevnull

You don't need to wipe Windows in order to reinstall it. Re-running the installer makes sure that any library (.dll) files and other necessities get overwritten with "proper" and "clean" versions from the installer CD, and that certain required entries in the Registry are correct. Of course, you will/should have to download and install any Microsoft Critical Updates that yo've applied (including the dreaded Service Packs).

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Mr Salvador
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Posted: 08/22/2005 at 11:02am | IP Logged Quote Mr Salvador

I also am getting the improper installation issue. For one thing, when I am installing it from the CD I got (GenCon). It does not finish the last install. I tried to let the last install run for almost two hours and it did not finish. It dosn't freeze up until you click cancel or somthing. It's happens on somthing like the d20cdr file or somthing.. How do you fix it?
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slashdevnull
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Posted: 08/22/2005 at 12:30pm | IP Logged Quote slashdevnull

It would help if you let us know what your system specs are. Operating system, whether or not you're up to date on system patches, etc.

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Mr Salvador
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Posted: 08/22/2005 at 1:53pm | IP Logged Quote Mr Salvador

Well, my computer runs on Windows XP Security patch 2, 512 RAM 2.5 gig processor, Most reccently updated definitions of adaware and Nortan Anti-virus. Right now, though, I am redownloading the Sun Microsystem Java runtime.
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slashdevnull
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Posted: 08/22/2005 at 3:05pm | IP Logged Quote slashdevnull

Like we say to everyone: Make sure that you have one and only one version of Java installed. Even if you seem to only have one version installed, you may want to remove it, reboot your PC, and then install the latest version.

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havoclad
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Posted: 09/05/2005 at 10:35pm | IP Logged Quote havoclad

Still having problems with the latest version 1.05

I have one version of java installed, reinstalled latest after completly wiping it from my system.
Reinstalled Dundjinni after completely wiping it from my system.
Did not install any art packs (including the ones I so foolishly purchased in advance).
I stopped all running programs.

I *still* get this error.

----
An error occured during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated.
----

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Gregg
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Posted: 09/21/2005 at 7:36pm | IP Logged Quote Gregg

OK
I uninstalled Dundjinni.
I made sure Java J2SE Runtime Environment 5.0 Update 4 is the only one I have installed.
I re-installed Dundjinni
It said it was successfully installed and still I get the Improper instalation error.

Any other suggestions?

Regards:
Gregg
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Cadence
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Posted: 09/23/2005 at 10:41pm | IP Logged Quote Cadence

I've got a problem that hasn't been discussed here yet.

I'm trying to install, and I'm not able to finish the install because I don't have java on my PC. The install says it's going to install jre-1_5_0-windows-i586.exe, but then gives me a message that it can't find it.

Where can I download java to install dunjinni?

Thanks.
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Halebop
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Posted: 09/24/2005 at 5:00am | IP Logged Quote Halebop

Hi Cadence,

That one is much asked too! (or also just not asked because people don't get what they are missing).

The Dundjinni Updates/Support page has a link. I've been kind though and provided it here:

http://www.dundjinni.com/info/files/jre-1_5_0_04-windows-i58 6-p.exe

You can also get it from the official source, Sun's www.java.com

Happy mapping!

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Ayrk
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Posted: 10/27/2005 at 6:50am | IP Logged Quote Ayrk

Has any progress been made on this?

I fired up DJ the other day and got this error for the first time. I have run DJ dozens of times and made many maps. But now, nothing. I haven't added anything to DJ, it just stopped working.

I'm running Win XP Pro, with SP2 and all the latest patches. I've removed every version Java on my set and I've removed DJ. I pulled all Fluid and Java references from my registry and physically deleted the directories. I've rebooted and then reinstalled 1.4.2 and DJ (many times) and every single time I get the improper installation error when I start the program.

So any progress or thoughts?

Thanks.

Erik
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Posted: 10/27/2005 at 2:52pm | IP Logged Quote Halebop

Hi Ayrk,

I've had Dundjinni installed since the software became available and had no installation problems bar some sort of error when I installed the campaign pack on a much earlier version of the program. I recently rebuilt my PC and felt some trepidation when it came to installing Dundjinni again from scratch based on comments I've seen here. But Dundjinni came through without a scratch and installed correctly and ran first time.

What this tells me is that Dundjinni runs correctly on a clean machine. What it doesn't tell me is why it isn't running on everyones' machines.

I suspect the eventual culprit will be a 3rd party application but here's what I can tell you:

I'm running XP, Service Pack 2 on a modest 1.7ghz machine with 1gig of RAM.

Video Card is an MSI GeForce 4200 Ti. Some people have experienced video card problems although not enough to kill Dundjinni (I think).

I used the most recent version of Java, not 1.4.2. Try that, maybe it makes a difference? Also, I definately only have 1 version of Java installed. I've only once had Dundjinni not fire up on command and that's when Java installed a 2nd copy of itself by stealth (Allegedly an update - why it needed to install the whole fricken thing again I have no idea?!).

I don't have many junk applications running nor do I have Microsoft Java Virtual Machine running (I'd place that in the junk app category). If for some reason you need to use MSJVM it maybe that it is switched on and Sun Java has been switched off. Check both your internet settings and your Sun Java consol (in Control Panel) to see if this is the case.

Who really knows how Java works anyway? I'm not sure the Sun developers always know either. I don't have many Java specific applications loaded, just PCGen at the moment (loving the current production version, very few bugs). One day people with problems might have to start listing everything they have installed so we can narrow it down. The unfortunate truth, irrespective of if its Fluid's/Dundjinni's fault is that the problem lies with something on your PC and not on mine, which implies it's not directly a Dundjinni problem.

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Ayrk
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Posted: 10/28/2005 at 6:28am | IP Logged Quote Ayrk

Thanks, I'll try again this weekend. The only thing I think I've installed since the last time I used it was Konfabulator. I'll take that out and see if it makes a difference.

The kicker is I used some Dundjinni battlemaps a few sessions ago and now those lousy players are clammering for more. They get disappointed when I roll out the old wipe-off battlemat.

Edited by Ayrk on 10/28/2005 at 6:28am
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Posted: 10/28/2005 at 1:07pm | IP Logged Quote BBlackmoor

slashdevnull wrote:
In my experience, I have yet to find much of anything legitimate on the 'net that was compressed with WinRAR. It's generally used by people illegally sharing movies or war3z. It doesn't surprise me that WinRAR seems to break Java when it's installed.


This is an extremely ill-informed opinion.

a) Modern compression utilities like WinRAR and 7-ZIP compress between 20%-50% better than archaic formats like Zip. Any competent computer user switched to WinRAR or 7-Zip a couple of YEARS ago.

b) WinRAR does not "break Java". That's simply absurd.

This installation problem with Dundjinni has one source: Dundjinni. I can't even install it my machine, because it attempts to detect whether Java is installed (it is), it fails at that attempt, and then it incorrectly attempts to install Java again. A well-behaved application does not attempt to make these sorts of changes to the user's system. A well-written application does not have the installation fail for no reason.

I have heard that Dundjinni is a wonderful program. When this current installation bug is fixed (make no mistake: this is a bug, and not a small one), I look forward to finding that out for myself.

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Posted: 10/28/2005 at 1:26pm | IP Logged Quote BBlackmoor

BBlackmoor wrote:
I can't even install it my machine, because it attempts to detect whether Java is installed (it is)...


To be more specific:

Code:
java version "1.5.0_03"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_03-b07)
Java HotSpot(TM) Client VM (build 1.5.0_03-b07, mixed mode, sharing)

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Ayrk
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Posted: 10/31/2005 at 7:24am | IP Logged Quote Ayrk

Well I tried the reinstall and it didn't work, even after removing Konfabulator. So I'm giving up on that PC.

I put it on my older one (P4 800), and it failed, but after I removed Java 5 and put on 1.4.2 it worked, so I'm functional just slower.

Hopefully this bug can be tracked down eventually and squashed.
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Posted: 11/03/2005 at 3:21pm | IP Logged Quote Sandeman

Okay, I have a serious problem, I think.

I have uninstalled all versions of Java on my machine, except for 1.4.1_05, and it will not uninstall for me!

I have tried it through win xp's add/remove programs, and it goes through the motions, and does not dissapear.

So, I now have a version of Dundjinni that will not work for me... !

My specs...

1.8 Ghz P4
Win xp
512 Mb Ram
Cable internet
Nvidia 256 Mb Graphics card

The file is saying that it is 99 Mb, and no matter what I do, I cannot run this program! So now, I cannot map.

Anyone able to help?
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Webmaster Scott
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Posted: 11/03/2005 at 3:52pm | IP Logged Quote Webmaster Scott

What about trying to install the version of Java available from this site? Can you install it over the current one to get it to work?

Your machine is pretty similar to mine and I was able to get Dundjinni to install fine once I installed the version available here. I did have an old version of Java and it seems to have installed over it.

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Posted: 11/03/2005 at 3:56pm | IP Logged Quote Halebop

Hi Sandeman,

99Mb sounds a bit small although although I can't remember how big the Java file originally was on that version. It certainly sounds like something is missing / damaged.

If you go into Add/Remove Programs check to see if the "Change" button appears next to the "Remove" button on the JSE2 installation. If so try hitting Change instead of remove. It will open an installer and give the option to "Remove" or "Modify". You could attempt to remove here but I suspect it won't work. Modifying and keeping the defaults should have the installer attempt to reinstall the application. This could reinstall whatever is missing or broken, but I guess depends on what is broken in the 1st place.

If not then you may need to manually delete Java and edit any associated registry keys. Not fun.   

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Posted: 11/03/2005 at 5:56pm | IP Logged Quote tchacotaa

I have a question. I hope I haven't missed the answer. I downloaded the the program from this site, have done all the unintalls and reintalls with java as mentioned. At the wizards site, everybody on the forums have not had any problems. One person said they bought the disk instead of the download.

The question is: Is the problem with the download?

how many others here have downloaded the software?
Is anyone who bought the disk haveing problems?

If only people who downloaded the software having problems, would Dundjinni be willing to send us a disk to overcome the problem since we already paid for the software but can not use it?

Hope I have not already missed this answer somewhere back on the other pages.

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Posted: 11/03/2005 at 6:47pm | IP Logged Quote slashdevnull

Plenty of people have installed the download version without problems.

Sidenote: What might be nice is to have an MD5 sum available for the download, so that people can verify the integrity of the file they downloaded. Of course, they'd also probably have to get some kind of tool that does MD5; I'm not sure if Windows provides one by default.

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Posted: 11/03/2005 at 7:07pm | IP Logged Quote sandeman

Okay, it seems now that I have 1.4.1_05 still on my computer, but the file is 1 Mb. I DL and extracted the link above, and my dundjinni still does not work. How frustrating!

Is there a link where I can go and manually uninstall java from my machine?

Sandeman

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Posted: 11/03/2005 at 7:13pm | IP Logged Quote Halebop

Found this at the Sun Forums via Google (search is your friend)...

Sun Forum Link

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tchacotaa
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Posted: 11/04/2005 at 4:55pm | IP Logged Quote tchacotaa

slashdevnull wrote:
Plenty of people have installed the download version without problems.

Sidenote: What might be nice is to have an MD5 sum available for the download, so that people can verify the integrity of the file they downloaded. Of course, they'd also probably have to get some kind of tool that does MD5; I'm not sure if Windows provides one by default.





Yeah, that would b good. The only problem I see with downloads is that if you got a bad one and it is already paid for, you have to pay for another with not way of knowing if that one downloaded corectly.
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Webmaster Scott
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Posted: 11/04/2005 at 9:01pm | IP Logged Quote Webmaster Scott

tchacotaa wrote:
Yeah, that would b good. The only problem I see with downloads is that if you got a bad one and it is already paid for, you have to pay for another with not way of knowing if that one downloaded corectly.


You can always download it again. Just log back into the store and you can re-download anything you purchased and your reg codes will also be listed.

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Posted: 12/09/2005 at 8:32pm | IP Logged Quote sandeman

Okay, unfortunately I am a retard when it comes to uninstalling this errant Java on my machine. Is there someone who will be able to help me? I still cannot get rid of the 1.4.1_05 java off my machine.

I recall that a while back my AVG said there was a virus there... and quarantined it. Could this be the problem?

I have no idea how to get rid of this from my registry. (That alone scares the hell out of me.)

Any of you know how to do this step by step? I have not been able to use dundjinni for over 2 months now because of this.

Thanks for any help you all can give.

Sandeman

BTW for the record.... in my registry there is these keys:

jarfile
java
javafile
JavaPlugin
JavaPlugin.141_05
JavaPlugin.150_04
JavaScript
JavaScript Author
JavaScript1.1
JavaScript1.1 Author
JavaScript1.2
JavaScript1.2 Author
JavaScript1.3
JavaScriptFile
JavaWebStart.isInstalled
JavaWebStart.isInstalled.1
JavaWebStart.isInstalled.1.4.2.0
JavaWebStart.isInstalled.1.5.0.0
JavaWebStart.isInstalled.2

Do I need to delete these keys? I am deathly afraid to look at this, let alone touch it without help...

I really wanna run my dundjinni again guys!


Edited by sandeman on 12/09/2005 at 9:10pm


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Posted: 12/09/2005 at 10:46pm | IP Logged Quote sandeman

Okay, I managed to erase out the offending 1.4.1_05. I wiped the dundjinni and the dundjinni demo from my drive and regisrty. I did a complete reinstall, tried to load it up, and.... no dice. I am still getting this freaking error!

The only things that I have that is java related is j2se runtime environment 5.0 update 4, and Java Web Start. I was reading the the j2se has a java web start. Is it possible that the Java Web Start is an old version? Can I safely remove that?

I am getting super frustrated, as I have no problems with ANY other application like this.

Sandeman

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Posted: 12/10/2005 at 1:45am | IP Logged Quote Halebop

sandeman wrote:
I recall that a while back my AVG said there was a virus there... and quarantined it. Could this be the problem?


Hi Sandeman, your ongoing problems sound very frustrating! I'm not sure of the source of your problems but the virus sounds like a good start...

So that AVG warning could well be the problem. Chances are the virus was JavaByte or a variant? If so AVG is apparently not very good at removing it. The good news is this virus is ineffective on up-to-date systems because it exploits a flaw in IE that Microsoft subsequently fixed.

I think I've read though that it can replace Java files that in some circumstances leave Java not running properly (or maybe at all). This might be where you are.

I'd ensure antivirus up to date and do a check to to see if it's still there. I fixed a friends computer a year or so ago on a Windows 98 system with the Javabyte virus and the only quick way I found to remove it was to manually delete the folders containing the virus (detroying his Java installation in the process). It took a while to clean up his Java registries but after that I had no problem installing Java again (along with up to date anti-virus registries!).

Not a complete answer I'm afraid but maybe it's another step to try...




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Posted: 12/10/2005 at 12:10pm | IP Logged Quote sandeman

I updated my AVG, and checked, and now there is no virus. Do I uninstall every java app, and delete all the registries?

Then I reinstall Java, and all should be good?

Man, I am sooooo confused.

Jason

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Posted: 12/10/2005 at 5:12pm | IP Logged Quote sandeman

Okay, just on a goof, I checked to see whether Dundjinni runs on my adminstration account. It does. Now I am faced with figuring out why it does not run on my account.

For that matter, I checked to see if IE was working (its not) I have not used it in so long.... I get a runtime error when I try to run IE.

I think that this may have something to do with what is going wrong...

Any ideas guys?

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Posted: 12/11/2005 at 2:19am | IP Logged Quote Halebop

I'm not too sure. I can only imagine IE is broken because of the virus being removed but there seem to be various problems and it isn't clear or obvious that they are related. You might be at a point where it's just cleaner and easier to do a full rebuild but don't take that as advice, just thinking aloud. Personally I try to rebuild my (Windows) PC at least once per year to keep things working nice, fast and clean. Last time I let it run for 18 months between rebuilds and had reached a point where things weren't always working well (not Dundjinni though, it worked fine).

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Posted: 12/11/2005 at 7:58am | IP Logged Quote sandeman

Well, it appears that I am just going to have to create a new account and migrate all my stuff there. <sigh> There is a silver lining in the clouds here. You said you buit windows every year? I have had this comp now for 3 years last month, and it is still my original account. Now if I can figure out how to migrate all my settings there...

Now, just to do the thousands of tutorials to catch up! LOL

Sandeman

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Posted: 12/11/2005 at 11:24am | IP Logged Quote slashdevnull

A PC that's been virus infected is like a car that's been in a major accident. Even after the major damage is fixed, you can still expect little nagging problems to pop up from time to time. Unfortunately, sometimes the "little" problems can affect you in major ways.

I'd recommend reinstalling Windows completely. Making a new user account and migrating data into it won't fix problems that may exist on the PC outside of the user environment.

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Posted: 12/27/2005 at 2:24pm | IP Logged Quote Sharplgance

I get the improper installation or missing map message too. I am running Java 1.4.2 and have tried a variety of reinstall uninstall combinations. Nothing works. Please help.
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Posted: 01/02/2006 at 8:14pm | IP Logged Quote NPCDave

I also have the improper installation issue. I have removed all Java programs, uninstalled Dundjinni, and then reinstalled the correct Java (1.4.2) as well as dundjinni. Nothing works. I am using the CD.
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Posted: 01/04/2006 at 11:45am | IP Logged Quote slashdevnull

At what point does "nothing work"? Problems with detailed descriptions get solved faster and better than vague ones.

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Posted: 01/06/2006 at 4:57pm | IP Logged Quote NPCDave

My sequence of events after buying the CD-

Install on lap top, it asks if it can install java since I do not have that, I click yes. Dundjinni and java installed.

When I attempt to run dundjinni, the application fails to come up, complaining Dundjinni was improperly installed.

After checking this website, I tried all of the following.

Remove Java, re-install java 1.4.2 from this site. Bring up dundjinni and it fails to open, improper installation.

Remove Java, re-install java 1.5 from this site. Bring up dundjinni and it fails to open, improper installation.

Remove Java and dundjinni. Reinstall java 1.4.2 from this site. Reinstall dundjinni from Cd. Bring up dundjinni and it fails to open, improper installation.

Remove Java and dundjinni. Reinstall java 1.5 from this site. Reinstall dundjinni from Cd. Bring up dundjinni and it fails to open, improper installation.

I have double-checked that all files for Java and Dundjinni are removed. I cleared out all Windows temp files and the pre-fetch buffer. I have repeated the steps of completely removing java and dundjinni and then re-installing in that order several times.

I can never get past the improper installation issue.

As an experiment, I borrowed another laptop which had java 1.5 already installed. I installed dundjinni and the software came up fine. I was able to build maps. So it is not the cd.

I assume the problem began when I allowed the cd to install java, but I don't know what else needs to be fixed after removing the java program. I would rather not have to wipe the hard drive and re-install the OS or buy a new laptop to get this to work.

The laptop is a year and a half old running Windows XP professional.

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Posted: 01/06/2006 at 5:23pm | IP Logged Quote heruca

Have you tried rebooting after uninstalling Java, and/or after installing Java?
Not sure if that'll help, but it might be worth a try.

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Posted: 01/06/2006 at 5:29pm | IP Logged Quote Webmaster Scott

Wow, I'm at a loss on this one. Since it worked just fine on another PC its certainly not a bad CD as you mentioned.

Heruca's suggestion of installing Java, rebooting, then installing Dundjinni is a good idea.

Anyone else have any suggestions on this one?

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Mal
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Posted: 01/10/2006 at 10:43am | IP Logged Quote Mal

Well I can not get mine to work now no matter the version of Java. I have to tell you fellas, I am not impressed. You need to patch your software. Based on the number of people here that have issues I'd say you have defaulted on your part of the end use agreement with quite a few customers.

Customers should not have to scramble around and try this on different computers or reinstall/uninstall other software over and over to get your product to work.
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Posted: 01/11/2006 at 2:10am | IP Logged Quote Webmaster Scott

It's an unfortunate situation that some computers just won't run our product with Java. Please realize there are literally millions of hardware/software combinations out there and there's always a small number of people that can't seem to get some products to work. I've owned over a dozen different computer systems over the last 20 years and it seems each one has some kind of quirk. Most people seem to be able to get Dundjinni to work but we do have some that can't.

We all try our best but its very difficult for a small company to test every system combination there is. If we had the resources of Microsoft maybe we could.   

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Posted: 01/30/2006 at 10:05pm | IP Logged Quote Glacialis

Cannot get demo to install on my laptop. Desktop system installs fine. I'm newly a software engineer, most of my career in IT has been in desktop support. I've completely obliterated any sign of Java, even going so far as to manually search for and remove registry entries, dlls, exes and jars related to the old java install. Which, by the way, was a fresh install of the absolute newest one.

I've rebooted in between remove/install, too.

Can you just make the bleeping INSTALLER skip the java version check? Because that's very obviously what's causing the problem. If the program were to be, say, copied over from my desktop computer, I have a hunch it would work just fine.

If I can't get this frakking demo to work, I'm going to do that. But there's no guarantee that when I buy the program this won't happen...so is there any update on this situation? Do I have to use InstallShield Admin Studio and pry open the setup files so I can remove the java check?

Edited by Glacialis on 01/30/2006 at 10:06pm
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Posted: 01/30/2006 at 10:30pm | IP Logged Quote Steve

Well, that probably won't work, because the installer is a Wise installer. ;-)

But you might try this:

The check the installer makes for Java is to look at the registry at "SOFTWARE\JavaSoft\Java Runtime Environment" and expects to find a version number here, 1.4 or higher. If not, it will launch the java installer from disk.

Sun, in their wisdom, likes to change the format of these registry entries sometimes, so this turns out to not always be a valid indicator of an installed Java version.

You should be able to use RegEdit and add this entry and try again. You can remove the bogus registry entry after installation is done.

Let me know if this works.
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Posted: 01/31/2006 at 5:54am | IP Logged Quote Glacialis

Wrong tool, right problem. Haven't used WISE in a few versions and I don't have a copy of it anyway.


*tests* That key's "CurrentVersion" key is "1.5". I peeked at this earlier and it seemed alright. Heck, I even changed it to 1.4 for kicks.

Edited by Glacialis on 01/31/2006 at 5:56am
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Posted: 01/31/2006 at 5:03pm | IP Logged Quote Steve

Right.. I left off the last part of that key. As you note, it should be in full: "SOFTWARE\JavaSoft\Java Runtime Environment\CurrentVersion". But you say it's still trying to install Java even if this is set to 1.4 or higher?
You indicated that you are certain it is the Java check. I've assumed from this that that either means it tries to install Java from disk (which it won't find unless you put "jre-1_5_0-windows-i586.exe" in the same path as the installer), or that it gives the message that Java cannot be found. But if Java is installed and the registry keys are in the right place/values then the installer will continue onward. Perhaps it is failing elsewhere in the install? Or is it installing okay and failing to run? I'm confused here.
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Glacialis
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Posted: 01/31/2006 at 6:35pm | IP Logged Quote Glacialis

It is saying that it needs to install Java, which is absolute bunk. Even if I get the file it wants and put it in the installation directory, it says it can't find the file and the installer errors out.
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Glacialis
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Posted: 02/01/2006 at 8:12am | IP Logged Quote Glacialis

If we could hear back from the developers as to what, precisely, the installer is checking for when it looks to see if Java is installed and up to spec, it would really help.

If not, I am *going* to disassemble the install for the sole purpose of discovering this info for myself. I won't tell anyone else :p without permission.
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Posted: 02/01/2006 at 9:08am | IP Logged Quote slashdevnull

Have you tried removing Java completely and running the Dundjinni installer with no Java on your system?

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Glacialis
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Posted: 02/01/2006 at 10:41am | IP Logged Quote Glacialis

...

Uh.

Now why would I do that? *runs off to test*
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Glacialis
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Posted: 02/01/2006 at 10:51am | IP Logged Quote Glacialis

Still no dice with the Java detection. Although, I was able to get the installer to go by wiping out Java as you suggested...and making sure that I renamed the Java installer properly!

So long as that program exits with a Success code, I'm betting it will continue to install.
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Posted: 02/24/2006 at 2:45pm | IP Logged Quote Ciccone

OK. after taking the DM role recently I decided to purchase Dundjinni. Yes I got the same error as many other ppl here.

I read through this forum several times and tried all the fixes suggested. No joy!

So.....

decided to try a fresh installation.

P4 3.8ghz
1gig memory
250gig HD
Nvidia 5500fx 256meg

Backup all hard drive.
Re-Install windows (XP pro+sp2)
think to myself ok lets try Dunjinni without anything else (a blank canvas you might say)
so....
Install Dunjinni, asks for java so let it install that (j2re-1_4_2_02-windows-i586-p)
try to run.....

same error!

So says to myself maybe updates would fix it
update incrementaly testing at each stage.

Same error!

so maybe j2re5.

uninstall j2re-1_4_2_02-windows-i586-p

reboot

install jre-1_5_0_04-windows-i586-p

reboot

same error!

ok maybe first java screwed windows.

reinstall windows

install Dundjinni

install jre-1_5_0_04-windows-i586-p

same error!

AHHHRRRRRGGG!!!!

ok now my head hurts some.

Maybe it is time for the developers to shed some light on this problem

Edited by Ciccone on 02/24/2006 at 5:41pm
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Webmaster Scott
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Posted: 02/24/2006 at 11:39pm | IP Logged Quote Webmaster Scott

I'm at a loss on what could be the problem. Your system is similar to mine. I'm using Win XP Pro & Service Pack 2. And a Geforce 6800. But was also using it on a Geforce 5900 until recently with no problems.

A fresh install of Windows and Java and it doesn't run. It makes no sense.

Maybe try Java Run-Time Environment (v.1.5.0.04). There's a link in our support section. It's worth a try at least to see if that fixes the problem. That's the version I'm using.

Edited by Webmaster Scott on 02/24/2006 at 11:41pm


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rickyh
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Posted: 03/05/2006 at 8:22pm | IP Logged Quote rickyh

Actually mine works fine. I do however receive the improper installation issue when I download an art of the week and put in the user folder. How are you suppose to incorporate the art of the week into dundjinni? I may be just doing something wrong.

To summarize and make it easy to read, this is what I do:

1.)Install the program and it's add ons like the campaign artbpack fine.

2.) It works fine

3.) Download art of the week (the bed for example) and place it in the folder:
C:\progam files\fluid\dundjinni\map\user\bed.png

4.) Start up the program, and I get the Improper Installation

5.) Reinstall the 1.0.5 program, along with my artpack expansions, and it all works fine again...until I try to put more art into the folders.

Edited by rickyh on 03/05/2006 at 8:23pm
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Posted: 03/06/2006 at 12:40am | IP Logged Quote Kepli

Hi Rickyh,

Welcome aboard

Yours seems to be the easiest to solve ...
You use: C:\progam files\fluid\dundjinni\map\user\bed.png
But should have used: C:\progam files\fluid\dundjinni\map\user\object\bed.png

If you unpack the zip-file, you will find a readme.txt stating this. Each DotW piece has this file.

Happy mapping

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Posted: 03/06/2006 at 7:47am | IP Logged Quote rickyh

Thanks!

Good news, bad news.

Good news is it worked. Bad news is it load up fine, but I can't find the dotw art that I placed in that folder as one of my selections.
Unfortunatly the bed quilt nor the wererat come with a readme.txt file.

Thanks in advance for any help in advance!
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Posted: 03/06/2006 at 9:09am | IP Logged Quote Kepli

Hey, you are right, there is no readme-file with the bed ... bad Fluid

Check if there is a ~properties file in the Object folder. Also make sure you restart DJ after adding the Bed and Wererat, DJ won't see them unless it has been restarted.

Does this help?

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Posted: 03/07/2006 at 9:19am | IP Logged Quote FallenAngel

Hi there

I own Dundjinni, and almost all of the art packs Fluid have released, however, a couple of months ago, the whole lot stopped working with the 'improper installation' issue.

I have tried all of the steps mentioned in this thread to fix it - but I still get the 'improper installation' message. I've uninstalled JAVA, Dundjinni, all the art packs, cleaned my registry, I've tried everything - no joy.

I have over a hundred quid's worth of software and art packs sitting on my hard disk, which I simply cannot use.

When is this going to be fixed? It seems to me that there are a lot of users of this sofware who are in the same boat as I am.
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GMJames
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Posted: 03/07/2006 at 5:44pm | IP Logged Quote GMJames

I may be completely out to lunch on this hypothesis, but I believe the
issue is tied to memory handling or memory handling associated with
images used to build the map.

Here is what I have noticed with each time the Improper Installation bug
has popped up on me.

First, when I use the pick list and swap back and forth between different
folders of items, the program becomes progressively slower and
eventually has trouble populating the pick list with thumbnails. If I close
the program and reopen it, the folder of images will populate the pick list
just fine. My conclusion is that the program is caching the thumbnails or
some similar reference to the images in the folder, and eventually runs
out of memory to continue doing it. However, it doesn't dump what was
oldest in the cue. Instead, it stops populating the pick list. Several times,
the closing and restarting of the program subsequently results in the
Imprpoer Installation bug.

Second, when I have been using the program for a while (more than about
1 hour) and stressing the pick list or placing numerous images on the
map as I build it, I then save the file and attempt an export. The export
fails (I think because of a memory handling shortcoming) and the
program either locks or kicks back out to the regular GUI without
completing the export. Very consistently, a restart of the program results
in the Improper Installation bug.

Thus far, my workaround which works consistently, is to save my user art
folder and saved .dja files to another folder. Delete the existing program
folder and do a complete reinstall of the base program, patches, and then
the purchased art work. I then move my user art folder back into the new
program directory along with my saved .dja files...and restart the
program.

Additionally, I find that if I save often and only use the pick list when it is
necessary, I decrease the frequency of getting the Improper Installation
bug.

My computer is a Mac G5 dual 450, GeForce video card, OS X 10.4.3 with
2GB memory. I allocate 1GB to the program exclusively via the plist file.

GMJames
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heruca
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Posted: 03/08/2006 at 8:14am | IP Logged Quote heruca

GMJames wrote:
I allocate 1GB to the program exclusively via the plist
file.


That sounds interesting. How would I do this? Where is that plist file stored?

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FallenAngel
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Posted: 03/10/2006 at 5:48am | IP Logged Quote FallenAngel

Still my question stands.. when will Fluid release a fix for this problem? (see my post above)..
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Posted: 03/10/2006 at 6:14am | IP Logged Quote Kepli

One tip: don't use the picklist ...
DJ saves as much as possible of your art-choices in memory, so the program will become preogressively slower when you are working with it for a while. The pick-list can be extremely slow after a while. Just open a browser like Explorer and look for the art-piece you need in there. Then go there and use the selection field ... NOT the picklist.

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FallenAngel
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Posted: 03/10/2006 at 6:44am | IP Logged Quote FallenAngel

The error appears over the splash screen when dundjinni loads. This is nothing to do with improper installation of artwork, as the software does not even load any more.

Even if I uninstall, delete any residual 'dundjinni' files, uninstall and reinstall Java - it still happens (even without installing any of the art packs I have purchased).

There's no support email adress for fluid, and so I am posting here in the hope that a representitive from fluid will reply and tell me when this will be fixed, as I cannot fix it (and to be honest, the steps I have tried thus far are far beyond what should be expected from an end user).

I just want to know when they will address this problem!

Edited by FallenAngel on 03/10/2006 at 6:45am
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Kepli
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Posted: 03/10/2006 at 6:49am | IP Logged Quote Kepli

Since there are just a few people who keep having this problem, I doubt it's something that is a general error in DJ, but I agree that the stability of the program needs to be worked on.
There is an email address ... go to the contact page.

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GMJames
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Posted: 03/18/2006 at 8:48am | IP Logged Quote GMJames

Heruca, navigate to the Dundjinni application (.app if you have extensions
shown) and right click it. Select Show Package Contents. Open the
Contents folder you will see to find the info.plist file. Open it with your
text editor by right clicking and selecting Open With. Fourth line up from
the bottom reads;

<string>-ms512M -mX1024M -jar</string>

Just type in what you desire for the standard allocation and max
allocation for memory. Then Save the file using the Save As menu item to
ensure you are saving it as Plain Text in Unicode (UTF-8). If you already
know your text editor default is to save as Unicode (UTF-8) then you can
just Save.

I only mention this because the other Plain Text encoders sometimes are
not interpreted properly when they add odd carriage or line returns you
did not think were there.

GMJames
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heruca
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Posted: 03/18/2006 at 9:32am | IP Logged Quote heruca

Thanks so much, GMJames. Man, this info should be in a sticky somewhere!

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GMJames
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Posted: 03/19/2006 at 7:18am | IP Logged Quote GMJames

Heruca - I noticed your link to Battlegrounds. Have you ever considered
using KloogeWerks?

KloogeWerks

KloogeWerks handles almost all game mechanics for D&D3.5E, and there are
definition files for several other popular game systems.

GMJames
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Posted: 03/19/2006 at 7:35am | IP Logged Quote Kepli

GMJames wrote:
Heruca - I noticed your link to Battlegrounds. Have you ever considered
using KloogeWerks?

KloogeWerks

KloogeWerks handles almost all game mechanics for D&D3.5E, and there are
definition files for several other popular game systems.

GMJames

Heruca is the one who is making and selling Battleground Games GMJames ... it's his.

Edited by Kepli on 03/19/2006 at 7:35am


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heruca
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Posted: 03/19/2006 at 11:18am | IP Logged Quote heruca

Hehe! I actually have KloogeWerks, GMJames. I got it a couple of years ago,
and learned how to use it earlier this year. It's the only commercial product
of it's kind that I and my gaming group own, and it's a very powerful tool if
the GM can devote the time to figuring out all its workings. I've yet to
personally see it in use, however.

For a time, my group and I were getting involved in the creation of a GURPS
ruleset for Klooge, but that fell apart (I think because SJ Games pulled the
plug).

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GMJames
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Posted: 03/22/2006 at 7:31pm | IP Logged Quote GMJames

If you would like to see it run 3.5E, I host a game every Sunday at
1700-1900 Pacific time. Go to the KloogeInc website and navigate to the
Downloads page where you can see the game listed. Then hook up when I'm
online.

I won't be playing this coming Sunday due to vacation time, but I hope to be
back in time to run the game again the following weekend.

GMJames
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heruca
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Posted: 03/22/2006 at 7:48pm | IP Logged Quote heruca

Cool! I'll definitely take you up on that sometime next month. Thanks.

I've intalled the KW Public Games widget for OS X, so I can easily see if you're
running a game. I just never figured out where to get the login info to
actually join.

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Posted: 03/23/2006 at 6:20am | IP Logged Quote slashdevnull

Guys, please stay on-topic. What do the last volley of posts have to do with improper installation issues?

Thanks.

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heruca
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Posted: 03/23/2006 at 9:45am | IP Logged Quote heruca

Sorry about that. Please feel free to delete all my off-topic posts.

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Lanessar
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Posted: 04/01/2006 at 5:42am | IP Logged Quote Lanessar

I just purchased Dunjinni after a successful run of the demo software. I then uninstalled the demo.

My machine is as follows:

AMD Athlon 3500+
2GB 333 DDR
WinXP Pro SP 2
SLI PCIE NVidia 6600 (128MB)

I have taken the following steps:

1. Uninstalled all versions of Java, with no versions remaining in any way, shape or form.

2. Reinstalled Java (version from the Dundjinni website).

3. Installed Dundjinni 1.5(base install, no art or expansion packs, although I purchased them).

4. Repaired my installation of Windows.

5. Repeated the above.

Still getting the "installation error" message every time I load it up. Is there a problem running SLI, perhaps? I disabled the SLI and still ran into this problem, but perhaps there is another step as far as Dundjinni is concerned.

Please assist.
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Posted: 04/01/2006 at 7:06pm | IP Logged Quote Lanessar

Assisted myself.

Key note: For users of XP, ensure to install Java and Dundjinni from the Administrator Login (not just administrator permissions) and you can then use the software from the secondary accounts.Even if logged into a secondary account, it will return error messages if it is not the root account (or it did for me).

I am up and running now, and this is a WONDERFUL program. Just a matter of learning how to utilize this very powerful engine to create the end result.

This product will be used to create the overland maps for NWN2 on the Myth Drannor persistent world for our 600+ players. I will be adding a link on our homepage to the Dundjinni site, and I will credit the many contributors of art and objects when I utilize them for this project.

We've been running for over three years, and I intend to utilize the wisdom of the ISO masters here to create a truly stunning series of maps representing the areas in which the players will adventure, with some help from Adobe Illustrator.

Edited by Lanessar on 04/01/2006 at 7:07pm
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heruca
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Posted: 04/01/2006 at 7:29pm | IP Logged Quote heruca

Welcome, Lanessar. Glad you got your problem resolved. Looking forward to
seeing your work.

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Posted: 04/02/2006 at 3:43am | IP Logged Quote Kepli

Excellent Lenessar
Welocome aboard ...

looking forward to see you work

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Posted: 04/03/2006 at 2:02am | IP Logged Quote jkorni

Hello!

I have the same installation problems on systems running more than 1 Java Runtime. I need this java runtimes, because I use java to write programms.

The installation program just runs forever after copiing the files to the harddisk (the progress bars are both full).

Could anybody explain me why this program does not work with more than one JVM? Are there any plans to fix this problem? I think it is a very important problem and needs fixing.

Btw. why has the demo version no problems during it's installation?

Best regards,
    Johannnes
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Posted: 04/04/2006 at 3:48am | IP Logged Quote gtech_1

Welcome to the boards Jkorni!

I wish it was under better circumstances.

You have some very valid issues. I agree, this is a very important problem. All of the Java bugs need to be fixed.

As far as plans for a fix, Fluid hasn't given us a release schedule for the next version yet. They also haven't given an indication as to when/if the many Java bugs will be fixed. Hopefully, they will be included in Fluid's next update.

I hope this doesn't discourage you too much, and I wish I could do more to help. If it's any consolation, Dundjinni is a GREAT program and the results are well worth the frustration.

GTech

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dDemonicAngels
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Posted: 04/14/2006 at 6:12am | IP Logged Quote dDemonicAngels

This bites. My sons friend tried to install a really old software on my machine and now I get the 'improper installation'.

So I guess I've got to start unistalling. Am I going to have to re-install the art packs too? Arrgghh!

Got to get rid of those old games. And more technically savvy friends for my son!
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Kepli
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Posted: 04/14/2006 at 6:26am | IP Logged Quote Kepli

Ok ... won't laugh, since it bites ...   
Hope you get it back the way it was dDA

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Posted: 04/29/2006 at 8:08am | IP Logged Quote steveporter

Hi all,

Well I'm stumped. I just received a new smokin lap top and wanted to install my copy of Dundjinni on. This install has worked fine on my desktop, so I know that my user name and serial is good. The medium has to be good as well.

The laptop is clean (no previous installs of Dunjinni) and has only one version of Java (the most current). I'm logged in as Administrator and after my install I get the infamous

An error occurred during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated

error.

The only unusually thing I noticed was that I'm installing the 1.1 version, but the splash screen shows version 1. I read some where that the Platinum version was discontinued, is there some way I can upgrade to the new unified version? Is there some fix for this.

Ta.
Steve Porter

UPDATE:
OK, I may have given up too early...

I turned off my virus scanner and patched all the way up to 1.0.5 and everything seems ok. I'm going to try to install all of the add on packs and see if everything continues to be OK.

Edited by steveporter on 04/29/2006 at 8:22am
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Posted: 06/15/2006 at 10:41pm | IP Logged Quote Kestral


     I've had this problem as well. I recently gotten an external hard drive, and acccidently transferred the Dunjinni folder along with another folder. Now I get an error message of "improper installation".
     I am currently stationed overseas and didn't bring the original disc with me, so I can't just reinstal it. I'm not having the Java problem, I don't have multiple copies, just the original and an update.
     Anyone have any ideas.
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Kepli
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Posted: 06/15/2006 at 11:05pm | IP Logged Quote Kepli

Hi Kestral and welcome aboard

So you copied all the DJ folders, and now the original doesn't work anymore?
Or did you copy the DJ folders and are trying to start DJ using those copied folders?
When installing DJ, some folders will be created for art that goes with the program (Dungeon and Wild for instance). You can recognize those, because they contain .djx-files. These (and those in the packs you buy from Fluid) cannot be copied, they need to be installed.

Or is it something else?



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Kestral
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Posted: 06/16/2006 at 5:56am | IP Logged Quote Kestral

I didn't copy it, I moved it to my new hard drive complete.
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Kepli
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Posted: 06/16/2006 at 6:02am | IP Logged Quote Kepli

Ouch ... Yeah, you will have to re-install DJ then. DJ also writes in the registry, so copying/moving doesn't work anyway.

Hope someone more technical than me will help you soon. I do know that you have to make sure all DJ traces are gone before re-installing. Could be there are still some registry entries that need to be removed, but I don't know enough of that to be able to tell what exactly.

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Kestral
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Posted: 06/16/2006 at 6:21am | IP Logged Quote Kestral

The problem with re-installing is that I'm overseas and left my disc at home.
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Kepli
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Posted: 06/16/2006 at 6:24am | IP Logged Quote Kepli

That does make it a bit difficult

But ... if you bought DJ online from the store here, you can download it again.

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Posted: 06/16/2006 at 7:32am | IP Logged Quote Harliquinn

Oops originally I thought I had posted my problem to this thread, but I see I started a new one. My apologies.
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GMJames
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Posted: 06/17/2006 at 8:04am | IP Logged Quote GMJames

Earlier I had posted that I was experiencing the dreaded "Improper
Installation" issue after having successfully loaded and used DJ.

The problem for me seemed to be associated with some memory
allocation challenge for the program. I could use the program normally
for a few instances, but then following either the creation of a map or a
blank opening of the pick list...the program would start complaining of an
"Improper Installation".

Reloading the software and the purchased art work always worked for me.

I mention all of this as background. Since I have stopped using the Pick
List, the program has worked consistently without failure (crosses fingers,
knocks wood, sacrifices chicken...).

Not certain if this is helpful to anyone, but worth a try if you have not
tried it.

GMJames
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Posted: 06/28/2006 at 12:17pm | IP Logged Quote Stormonu

I got the "improper installation" message just a short bit ago (happened just after installing the Isometric art pack and running the 1.5 update - not sure if one or the other caused the problem). It did not give me an error number, just "improper installation" when creating "Item Selection Dialog". Reading through here, thought I was going to have a terrible time fixing this.

I uninstalled Dunjinni, deleted the Fluid directory (emptied the recycle bin) and then reinstalled.

The base installation (v1.1, Platinum) gave the same improper installation error. I patched to version 1.4 of dunjinni, and it was then able to load. Afterward, I loaded the additional art pack individual, and so far no problem. Haven't tried to reapply the 1.5 update, and I'm in no hurry to tempt fate...

I did NOT have to uninstall any Java to get it back working, and it appears I have multiple versions of Java installed. (Java 2 SE v1.4.2_02, Java 2 SE v1.4.2_03, J2SE Environment 5.0 update 2, J2SE Environment 5.0 update 4, J2SE Environment 5.0 update 6)

I would like to know though, what Dunjinni is reading/checking when doing the "Item Selection Dialog" so I can try to fix the problem if it occurs again without having to reinstall the software.
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Webmaster Scott
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Posted: 06/28/2006 at 10:34pm | IP Logged Quote Webmaster Scott

Hello Stormonu,

Glad to hear you got it working. To be honest I'm not sure what it's doing during "Item Selection Dialog" since I'm not a programmer myself. Maybe we have some Java programmers out there that might have that answer.

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Ghostmage
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Posted: 07/09/2006 at 12:32pm | IP Logged Quote Ghostmage

Good day to you, Djinni admin!

I'm a new user of Dundjinni...or at least, I'm trying to be I bought the install disk from my favorite game store but when I got home to install it, I can't even launch it -- just displays the infamous "installation error". I found your website and was a bit disturbed to see this forum chain of 16 pages and over 11,000 views. Just in case you guys somehow are not yet aware of this yet, it looks like there is a problem with your software!

I patiently waded through the 16 pages here and after several days of trying to run this program (without luck), it appears that my only recourse now is to write in for additional suggestions. I have an Alien Ware PC with Windows XP O/S and I've tried every version of Java that I can find (currently 5.0). I have tried numerous sw reinstalls, working my way through the patches with all of the combinations of suggestions posted here. I REALLY want to be able to use this software! If anyone there has any "other" suggestions than what has been posted here, then that would be great if you could pass them along. Considering the customer frustration that I've been reading about in this forum chain since product release, I'm concerned that you guys have not implemented a "fix" by now. If possible, please provide a phone number where I can call someone for support on this. I'm more than happy to pay for the call and my sincere hope here is that I don't have to return the software for refund. Your product "looks" like it may be cool, but if your customers can't even run it...well, that's a bit of a showstopper I think.

I still remain positive on this end and am hopeful for a resolution for this software's apparent incompatibility issues.
Thank you so much for any assistance in this matter!
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Posted: 07/10/2006 at 9:41am | IP Logged Quote slashdevnull

Do you get a specific error code with the infamous installation error message? That's a good place to start troubleshooting.

The most common problem with installing from the CD is that the username should be the same as what's pronted on the inside cover of the software, which is something like "Retail Copy", if I remember correctly.

Edited by slashdevnull on 07/10/2006 at 1:38pm


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darkonwolf
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Posted: 07/10/2006 at 11:59am | IP Logged Quote darkonwolf

I recently bought the software myself (Version 1.4) and have also this same problem. I thought at first when I saw the message: "An error occured during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated". that it might be my disk, but having seen this thread it seems that I'm not alone out there.
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Ghostmage
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Posted: 07/10/2006 at 1:01pm | IP Logged Quote Ghostmage

The error displayed in my case, is the same as Darkonwolf described -- "An error occured during startup. You may have an improper installation, or invalid or missing map resources.
The program will be terminated". (reaches in bag for cheese curls) There are no error codes or anything further after this and my only recourse when this is displayed is to click OK. The user Name listed with the disk is "Retail Copy" and that's what I am using with every attempt.

I'm currently on day 3 of "the ordeal" in trying to just run this software and at this point I feel like I'm trapped forever in a DundJinni map that I have yet to even create! (reaches in bag for more cheese curls) If I can just find my way to that secret chamber where everyone else is mapping (if such a place even exists), then that will be a great day! I don't suppose there a phone number for customer support on this matter!? I've been unable to find a number anywhere on this web-site, so...It looks like this is the way of things with your company. I eagerly await the next question from out of the dark.
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slashdevnull
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Posted: 07/10/2006 at 1:56pm | IP Logged Quote slashdevnull

I'm unaware of any phone numbers for support at Fluid. Their support seems to be mostly community-driven, through these forums.

Since you mention installing numerous versions of Java, but don't give specific details as to what you did other than that, here's what I suggest. Let me know if you've already done this.

  1. Uninstall Dundjinni through the Add/Remove Programs control panel application.

  2. Remove all files (if any still exist) from the Dundjinni install path. This is usually something like C:\Program Files\Fluid\Dundjinni.

  3. Remove all instances of Java via the Add/Remove Programs application

  4. Reboot your PC

  5. Download the latest Java JRE from Sun's website

  6. Turn off any anti-crapware (-virus, -spyware, etc.) software that Windows seems to need these days. Sometimes, this can get in the way of software being fully installed.

  7. Reboot

  8. Turn off the anti-whatever software again

  9. Install Dundjinni

  10. Reboot (to make sure that all of the anti-* is running again




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Ghostmage
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Posted: 07/11/2006 at 8:54am | IP Logged Quote Ghostmage

Slashdevnull,

Thank you for your gracious reply. The 10-step rules of thumb from your previous message were followed without success. This was pretty much run into the ground already during the first 16 pages, as I mentioned having already tried in my first post. I smile with appreciation for what you are trying to do for us though, so Thank You!

I guess I will have to attack this one from a different angle as only I know how...
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Ghostmage
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Posted: 07/11/2006 at 8:55am | IP Logged Quote Ghostmage

Original poem of woe -- by: Ghostmage (the last DundJinni customer)

I dreamed of building dungeons and awakened from my Naps!
I bought your "premium" software with the hope of making maps.
I waved goodbye to children -- I said goodbye to wife...
...and brought DundJinni in my home to: "Bring The Game To Life".

I stepped into my study... securing all the locks.
"Make Maps In Only Minutes", was boldly on the box!
I powered ON my PC and loaded in the disk...
..."900 evil monsters" would soon put me at risk!

I clicked the big, blue Genii, with a smile I still recall...
...but got a start-up error: "Improper Disk Install"!
I tried for hours and hours to install it different ways.
It said: "Make Maps In Minutes", but it's taking several days!

I used up all my patience...gave in with several shrugs.
I searched throughout your forum where they list a hundred bugs!
In hopes of gaining knowledge from the other victim's blues...
...I combed through 16 pages with 11,000 views.

So where's the service number? -- It's something you can't get!
"Fluid" lacks that service, so I'm the one that's WET!
So now I'm stuck in limbo...a cage without a crime.
...where someone answers questions, one entry at a time.

I never saw the textures; where some had been amazed.
I never saw the monsters or dungeons that were praised.
I only saw a package of the cold and bitter facts:
I lost some 40 dollars... and the coin they took for tax.

*****

Somewhere inside DundJinni, they say a passage twists...
...and leads you to a mapping room beyond the dungeon mists.
A special place where very few have ever found the key.
I write these words of warning here, for everyone to see.

Before you journey forward on the road I traveled down...
...take notice of the body-count that's piled on the ground!
From the thousand men before me, let me write it down in CAPS:
THERE IS NO SOFTWARE LOADING AND WE CANNOT MAKE THE MAPS!
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heruca
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Posted: 07/11/2006 at 9:26am | IP Logged Quote heruca

Sorry about your troubles, GhostImage. Just wanted to say you have a real
gift for poem writing!

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Ghostmage
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Posted: 07/11/2006 at 4:58pm | IP Logged Quote Ghostmage

Thanks for the compliment heruca...and coming from a "legend", no less!

Believe me, my friend, I would rather be putting my creative energy into some cool dungeon maps! I'm convinced that my true talent lies there...undiscovered in the unseen abyss, still waiting to be unleashed (sigh).
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dragonwolf
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Posted: 07/12/2006 at 1:18am | IP Logged Quote dragonwolf

I didn't want to go back through all 16 pages of this thread to see if it was mentioned, but are you logged into XP with adminstrator priveleges?

Also, have you tried copying the CD contents to your hard drive and running it from there?

I create installers for printers, so I see issues like these all of the time. Since installers are just glorified file copy programs, in some cases it would be usefull to put the uncompressed files on the CD so users with problems could just copy the files over manually. If registry entries are needed, then simply double-clicking a .reg file works just fine.



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gtech_1
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Posted: 07/13/2006 at 5:51am | IP Logged Quote gtech_1

GhostMage,

Are you installing Dundjinni to the default directory?

If not, Please unistall DJ, then do so, then post your results.

GTech

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Ghostmage
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Posted: 07/13/2006 at 9:03am | IP Logged Quote Ghostmage

Dragonwolf -- thanks for the ideas, but I still could not launch the software after installing directly on the Hard Drive. I do have admin priv and any and all other software programs, games, etc. are loading and executing just fine. One observation from my end after approximately 60+ installs/uninstalls...the auto-load feature from the CD only registered 1 time! I was so excited for a minute there, but still no luck.

gtech_1 -- thanks for jumping in for assistance here! I'm afraid I'm not sure what you mean "default directory". I am not trying to install the program into a customized file, if that is what you mean. I've been following instructions to run the set-up file on the disk and it is placing the program automatically into a program folder: Fluid/DundJinni. When I launch the darn program from start menu (or by the blue genni shortcut), it displays the Improper Install error that everyone else has reported here...ugghh
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gtech_1
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Posted: 07/13/2006 at 11:52am | IP Logged Quote gtech_1

GhostMage,

The default directory for the install is:

C:\Program Files\Fluid\Dundjinni

Here's the largest point of interest that I note so far:

Quote:
One observation from my end after approximately 60+ installs/uninstalls...the auto-load feature from the CD only registered 1 time!


By "auto-load", I assume you mean the "AutoPlay" feature of Windows.
I.E. You put the CD in the drive and it starts the install program automatically.
This feature of Windows is not functioning.

Is this correct?

If so, I *may* have a fix for you,

GTech

Edited by gtech_1 on 07/13/2006 at 11:54am


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Ghostmage
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Posted: 07/14/2006 at 12:40pm | IP Logged Quote Ghostmage

gtech_1,

That is correct. What I was trying to express earlier was the "autoplay" feature as you mentioned. I just thought it was weird that all of my other games, programs, etc. automatically try to install when the disk is inserted. DunDJinni has only tried to do it once during ALL of my install attempts...problem with disk???

Very frustrating! DundJinni DunJipped me
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Phergus
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Posted: 07/14/2006 at 4:23pm | IP Logged Quote Phergus

Forgive me if this is also a redundant suggestion but have you tried running the downloadable demo version?

If that will run it would suggest that something is indeed wrong with your CD or the install process.

Did you check if the Microsoft JavaVM is being used instead of the Sun VM? Go into Control Panel and there should be the little Sun Java coffee cup icon. Start that and on the Java tab and click View under the Java Application Runtime Settings. There may be more than one entry for Java VMs in the table but you only want the Sun VMs enabled.


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Ghostmage
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Posted: 07/14/2006 at 7:13pm | IP Logged Quote Ghostmage

Phergus,

It never occurred to me to try downloading the demo...after all, I did purchase the full version and all previous bug pages here warned to delete any demo files when installing.

I went to Control Panel as you suggested, and found the little coffee cup icon. I started it and a set of java tabs appear, but I'm not seeing the Tab that you described!? I have 8 different tabs to select at this stage, titled: 1)Basic 2)Advanced 3)Browser 4)Proxies 5)Cash 6)Certificates 7)Update 8)About

I'm not seeing "View" or "Application Runtime settings" as you mention. When I click on the ABOUT Tab, I see the following entries--
Java (TM) Plugin Control Panel
Java (TM) 2 Runtime Environment, standard edition 1.4.2_02
Default Virtual Machine Version 1.4.2_02-b03
Java (TM) Plugin 1.4.2_02

Is that what you mean by "View"?
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Ghostmage
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Posted: 07/14/2006 at 7:19pm | IP Logged Quote Ghostmage

...by the way-- THANK YOU! for everyone trying to help me with this.

This is day 7 of the "ordeal" (as I call it) just trying to load a software program...pitiful!

I'm still game for ideas as I wait for a reply to my mailed in letter to FLUID requesting a support phone number.

In case anyone is wondering -- I also mailed them a copy of my poem that is attached on page 16
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Phergus
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Posted: 07/14/2006 at 9:53pm | IP Logged Quote Phergus

Hmm. I guess the 1.4 version had quite the different Control Panel. The info I was looking for may be under the Browser tab but without one to look at I'm just guessing.

But from what you posted above you at least have the Sun VM installed. The problem is that you can still end up with the Microsoft VM when you run a java program.

FWIW I have always had the Java 1.5 releases on my PC and never had any Java related problems with my Dundjinni. I can also tell you that Java 1.4 is not currently installed on my PC and Dundjinni still works fine.

Another thing to check. Go into Control Panel again and run the System control panel. Go to the Advanced tab and down near the bottom click on Environment Variables. One of the entries under System Variables should be CLASSPATH. Select it then click edit. Copy and paste the contents in your reply here. Also see if you have another entry for QTJAVA and copy/paste its contents in your reply.

One more thing.

From the Start Menu go to Accessories and open a Command Prompt. Once open, type the following:

java -version

And report the results here. [You can copy from the command window by clicking on the little icon in the top left of the menu bar and selecting Mark from the Edit menu. Drag-select with your mouse to highlight and then press ENTER (not Ctrl C) to copy. You can then Paste (Ctrl-V) normally.]

Good luck.


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Ghostmage
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Posted: 07/15/2006 at 7:19am | IP Logged Quote Ghostmage

Yeah, I had Java 1.5 version as well, but deleted it based on recommendations for this forum.

From my system control panel, advanced, environment variables and then under system variables I do NOT see an item called "classpath" as you suggest.

I do see two others here--
PATH-- %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbe m;C:\Program Files\ATI Technologies\ATI Control Panel
and also...
PATHEXT-- .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH

I do not see any entry for QTJAVA that you speak of.

The Java version from the command prompt is as follows--
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Brandon Raymond>java -version
java version "1.4.2_02"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_02-b03)
Java HotSpot(TM) Client VM (build 1.4.2_02-b03, mixed mode)

Thanks
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Phergus
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Posted: 07/15/2006 at 8:22am | IP Logged Quote Phergus

All that is fine.

I was thinking that Dundjinni used the QTJava lib but I must be thinking of something else. I've spent a few minutes trying to break my install by changing things but so far it just keeps working.

Did you order the CD from Fluid online or buy it in a store?

If you ordered online, from Fluid, don't you also get a link to download it?

If you can't do that then I'd would definitely try the demo version just to see if it is some kind of installation problem from the CD or what.


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Ghostmage
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Posted: 07/15/2006 at 11:54am | IP Logged Quote Ghostmage

Nice idea, Phergus! What do I have to lose, right?

I loaded the demo version and it comes up with the same error!! Man!! The only difference here is that when the demo program tries to launch, it shows the DundJinni screen with 1.05 version, while my software disk full version briefly shows 1.04 when I attempt to launch. I did uninstall the full version before trying the Demo.

I bought this software disk from an RPG game-store. Is there any phone number that anyone knows of, to contact Fluid on this? Maybe they will let try downloading the thing from their web-site. I'm not sure what else to do here.

This really is starting to become absurd!

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Phergus
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Posted: 07/15/2006 at 1:17pm | IP Logged Quote Phergus

Does your Registry, after installation, look somthing like this:

[HKEY_LOCAL_MACHINE\SOFTWARE\Fluid\Dundjinni]
"InstallPath"="C:\\PROGRA~1\\Fluid\\DUNDJI~1"
"AppKey"="XXXX-XXXX-XXXX-XXXX-XXXX"
"RegisteredTo"="Retail Copy"
"Version"="1.0.5"
"Memory"="512"

Note that Memory may have been something I added and your version will probably say 1.0.4 for the CD version.

You would find this with RegEdit (Start Menu / Run / Type "regedit") using the path noted.

Email me at phergus AT darkisle DOT com.


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Webmaster Scott
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Posted: 07/15/2006 at 6:10pm | IP Logged Quote Webmaster Scott

Ghostemage, try emailing the store at store@dundjinni.com and see if they offer any exchange or download option for buying at the store. Since you have a retail copy this is probably the best place to ask about exchanges.


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Posted: 07/17/2006 at 10:15pm | IP Logged Quote Ghostmage

Ghostmage's DundJinni (Make Maps in Minutes) Software Installation Journal--

DAY 8: Today I've eclipsed the 100 install/uninstall plateau for DundJinni as I have continued to try getting this program to run on my new AlienWare PC! Who would have thunk it? To think, as a kid growing up in the 60's, I had always dreamed of breaking homerun records in the World Series! Little did I know that some 40+ years later I would be breaking records with a dungeon mapping program instead! I guess I'm a glutten for punishment. I'm sure that I will crack this puzzle soon, though. Someone named Phergus has been helping me with some install ideas. This cat is good! It hadn't occurred to me to try installing the demo version... uuggh, the demo version doesn't work either and displays the same "installation error" that everyone else is reporting on the massive community bug forum! I uninstalled that for attempt 101. This evening I was ridiculed by my neighbor, Ralph. He dropped by to borrow my garden rake...heh. 4 beers later he's laughing at me because I've spent 8 days trying to install a software program. To make things worse, he later tells me that he thinks this is the same program that his teenage son had troubles with a few years back. He might send the kid over to help me out with this *laughs*...great *sigh* Have a another beer Ralph.
Man, the temperature is getting hot here in Phoenix -- 108 degrees! It's ok though. I'm still glad I moved here from Cali -- I can take a little heat.

Day 9: Still no luck running the DundJinni software. The latest suggestion from the forum is to try running a "regedit" command to see what is being displayed there for clues. I must be missing a step or something because I'm not sure exactly how to run that with any
successful results. I'll keep trying though. This Phergus dude may be on to something. I saw my neighbor, Ralph, again this morning. He just had to snicker with yet another jab: "Are you still fighting with that software program?" & "Maybe I'll check on you later".
I just smiled and waved to him, the whole time thinking that if he does stop by again he better bring his OWN beer...along with my rake back! I hate neighbors like that. My wife had me use MapQuest three times for her today...3 TIMES! One for mapping out her candle party, one for our daughter to get to the roller skating rink and one for her work meeting tomorrow. Oh well, at least I was making MAPS! Geez, it's another hot one here in Phoenix -- 112 degrees! I sure am glad that I'm inside trying to install DundJinni and not out there sweating my buns off!

Day 10: I'm still unable to find a phone number for Fluid's Tech Support group to assist with my DundJinni installation error. They have not yet returned with a response back on my three letters from last week. I guess that means that they did not like the poem that I
wrote for them back on page 16 of the Bug Forum. I even included my home number and pager number to reach me at. I'm left here to guess that they are not famous for their customer service and phone support. I was pleased to see a response back to my problem on the Forum by an admin contact. Of course, I have no idea who this might be, but the message does show a picture of two men in it. I guess 2 head's are better than one, so I'll follow
their words of wisdom: "Ghostemage, try emailing the store at store@dundjinni.com and see if they offer any exchange or download option for buying at the store". --Thanks guys, I'll try that next! Things here have now taken a turn for the worse. Apparently everyone in my neighborhood knows about my software install problems with DundJinni (thanks a lot Ralph!) (Man, I hate
cul-de-sacs!). We've had a couple of drive-bys with kids on bikes, throwing completed DundJinni maps into our yard! Stupid brats! The wife was a bit freaked out, but hey, they were pretty good maps. At least this is my first real evidence that "someone" has been able
to actualy RUN the program and it's not just some elaborate hoax or something! I'm not giving up yet on my software install attempts. It's getting real hot here in Phoenix now. Apart from the drive-by mapping scare, the temp here was 115 degrees. The cat died today when the wife accidentally left Fluffles in the
car. Poor thing. That kind of heat must have cooked her inside-out. Man, it's hot out!! Why did we ever move here to this God-forsaken desert? "I'll clean up the mess in a minute, honey!" "Let me try just one more install attempt of DundJinni".
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Posted: 07/17/2006 at 11:21pm | IP Logged Quote gtech_1

Ghostmage,

I understand your frustration but Please follow these directions exacty.

Uninstall DJ
Uninstall Java (any and all versions)
Shutdown your computer
Wait at least 10 seconds
Restart your machine

After the startup process is complete
Make sure the DJ disk is not in the drive
Click on Start
Click Search
Click "All files and folders"
In the "file name" type Dundjinni
Hit enter
Wait

If any thing comes up, navigate to the folder in Explorer.

Post the path location of those files up here.
If you do not have any files come up, that's a good thing.

I also need to know your ATI video card make and model number, the driver date and the driver version number.

To find this info: RT-Click on the desktop, Click properties, Click the "Settings" tab, Click the "Advanced" button, Click the "Adapter" tab, Click the "Properties" button, Click on the "Driver" tab.

On this tab, you will see the adapter brand (ATI) followed by the make and model number.
I need that info.
On the same tab, you will see a "Driver date" and a "Driver version" number.
I need this info as well.

After you get the info, cancel out of all windows.

Please post the info here.

Thanks,
GTech

Edited by gtech_1 on 07/17/2006 at 11:22pm


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Steve
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Posted: 07/17/2006 at 11:23pm | IP Logged Quote Steve

Ghostimage (and anyone else experiencing the Improper Installation problem):

When DJ starts up, there is a progress bar with a status message that changes according to what the program is doing at the time.

Can you tell me what is the LAST thing you can be certain it says before it quits? Or failing that, give me an estimate of how far along the progress bar fill-in was at the time?

Some of these pause for a bit, others go by too quickly to even appear on the screen, but here is the list:

Starting application...
Reading settings
Creating dialog components
Creating Selection textures
Creating Tool and NavBar controls
Creating Token bins
Creating Item Selection Dialog
Creating Clipboard
Setting up window management
Creating desktop
Activating....


The problem with this bug is that I have never been able to repeat it on several machines. Nor has anyone at Fluid. And yet, we get these reports from the field. Some people have reported success by switching out Java, etc., although frankly I don't know how that ends up solving the problem except that it may fix some Java-related issue that underlies this whole thing.

This problem has persisted and seems to have grown... Any information you can give may help me to finally determine the cause of this, and perhaps be able to create a patch to solve it.

Thanks

-- Steve
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Posted: 07/18/2006 at 12:04am | IP Logged Quote Kepli

Thanks for the info Steve ... we'll make sure people will read this whenever they report this problem

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Ghostmage
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Posted: 07/18/2006 at 11:54am | IP Logged Quote Ghostmage

Thanks guys!

You've given me some troubleshooting steps here to try after work.

I'm still trying to stay good-humored about the whole thing and your feedback and suggestions are VERY appreciated!

I'll let you know the results when I get a chance.

Thanks again!
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Phergus
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Posted: 07/18/2006 at 2:31pm | IP Logged Quote Phergus

I'm glad you're able to stay cool about it Ghostmage even in that Arizona heat. :)

Did you say this was a new PC from Alienware? Perhaps a dual-core P4 or Athlon 64? Are you by any chance running 64-bit WindowsXP?

Don't know why any of that would cause problems but since we seem to be grasping at straws...


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Ghostmage
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Posted: 07/18/2006 at 7:50pm | IP Logged Quote Ghostmage

gtech_1

I performed the steps in order as requested there were no Dundjinni files listed there except for a "cookies" file.

The stats on my video card was as follows (thanks for the step-by-step to get that)--
Radeon X850 series
Driver Provider: ATI Technologies, Inc
Driver Date: 11/30/2004
Driver version: 6.14.10.6497

Steve,
I haven't tried to reinstall Dundjinni again this evening, as I'm following gtech_1's steps first...but I will get back to you on that one.

Phergus, old friend-- Yes, It's an AlienWare PC that I got last year. It does have a dual Pent 4 processor, but I'm not sure about the 64 bit thing with windows. How do I verify that?
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Stormonu
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Posted: 07/19/2006 at 10:17am | IP Logged Quote Stormonu

Do you happen to know if there were any art packs that came with this CD? It seems my "improper installation" problem was being prompted by art that was installing to the wrong folder, and causing the whole program to come crashing down.

If you have the option, try installing only the base program (no extra art packs) and patching to 1.0.5.

There is a log created in C:\Program Files\Fluid\Dundjinni called INSTALL.LOG. It contains information on both the base install and any updates/patches you apply. Perhaps we can use the install.log to determine what might be going wrong.
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Phergus
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Posted: 07/19/2006 at 1:52pm | IP Logged Quote Phergus

Ghostmage - on your Windows desktop should an icon that says My Computer underneath it. Right-click on it with your mouse and select Properties from the menu. A dialog will open entitled System Properties. It should be on the General tab and near the top of that tab is a label that says, "System:". Under that it will say what OS version and service pack you are running.

A side note, though I really, really doubt it will have any effect on the problem, your video driver is quite a bit out of date.



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Ghostmage
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Posted: 07/19/2006 at 5:16pm | IP Logged Quote Ghostmage

Stormonu-- There were no extra art packs associated with my install attempts. I only have the basic Dundjinni sw and there are no other options available to bypass art pack install. I have tried install this thing dozens of times now, literally, and the only thing I have noticed during install attempts is that the program does seem to have "dungeon" art and "wild" art that quickly flashes by as it loads it on...must be art packs built into the basic program, I guess.

Phergus-- it looks like my PC does not have that "MY Computer" icon on the desktop. I did go into Control Panel and from the "System" icon it did display my O/S version:
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2

...if that helps. I guess I'm in a holding pattern until gtech_1 comes back with the verdict on my driver set-up. All other software is working fine and I have not experienced any problems with my PC.

As a side-not, the temp dropped here to a cool 110 degrees
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Phergus
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Posted: 07/19/2006 at 6:07pm | IP Logged Quote Phergus

So you aren't running the 64-bit version of Windows which is probably a good thing.

One thing I tried earlier may be worth experimenting with.

The default location for Dundjinni is:

C:\Program Files\Fluid\Dundjinni

And underneath that is the Map folder with the various artwork pieces in a directory tree.

Take the Fantasy folder from under C:\Program Files\Fluid\Dundjinni\Map and move it to someplace else on your C: drive. Just moving it up under the Fluid directory would be sufficient. You should still have a folder called ~common under Map. Leave it there.

If (and it is a big if) there is a problem with one or more of the art folders or djx art files than this will get it temporarily out of the way.

Try and start Dundjinni. If you get the same error than nothing was fixed and you can just move the Fantasy folder back under Map.

If by some miracle Dundjinni does start then I would recommend building up the Fantasy art tree one folder at a time until it stops loading.

Note that I don't give this a very high chance of success but it should only take a couple minutes to try if Dundjinni is loaded.



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Steve
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Posted: 07/19/2006 at 6:48pm | IP Logged Quote Steve

If you can tell me what the last status message is on the startup progress bar, that would help me a great deal in determining what section of the program the problem occurs. Also, I'd be curious to know what the state of the files that got installed are, since the error most likely reflects (one way or another) a problem with accessing or reading a file that's expected to exist or to contain certain information. In the C:\Program Files\Fluid\Dundjinni folder you will find a file named INSTALL.LOG, which should report all of the files that have been installed and their status. If you could email that to me, along with any other information, at dundjinni_dev@hotmail.com that would be great.

One thing to verify, actually is this: Check the folder C:\Program Files\Fluid\Dundjinni\Map\~common and tell me the files you see there.
Also:
C:\Program Files\Fluid\Dundjinni\Adventure\Tokens\--Fluid--\Default\Cha racters
and
C:\Program Files\Fluid\Dundjinni\Adventure\Tokens\--Fluid--\Default\Mon sters

I just want to make sure that some of the files that should be there are actually there, and didn't get mangled somehow during installation :)

I hope to make a patch to address this problem soon, so any clues you can offer me here (since I can't make this happen without deliberately modifying files first) will be very helpful.

Thanks!

-- Steve
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Ghostmage
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Posted: 07/20/2006 at 8:08am | IP Logged Quote Ghostmage

Steve-- I loaded the Dundjinni software again and the same error appears. The improper installation message is almost immediate! The Dundjinni "hidden valley" picture appears for 1.5 seconds and then the program start-up error appears. After more than 100 attempts (lost count now) I am not able to see anthing fly by in terms of the status bar messages at the bottom. I can see a sliver of the status bar graphic that is on the left hand side of the bar and it's "greyed out". The last launch status message displayed is: "Creating dialog components" and it too is greyed out. No matter how many times I try to launch it, I am unable to see previous status messages prior to this. It's either too fast for me to visually pick out or they are not scrolling by at all (I'm unable to say). I'll have to get back to you on the Install Log details later after work. Thanks...
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gtech_1
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Posted: 07/20/2006 at 8:35am | IP Logged Quote gtech_1

Sorry Steve!

I didn't intend to hold you up.

Ghostmage:
Just for future reference, Steve is Fluid's programmer (and one of the Admins), he significantly trumps me in the pecking order, and I whole-heartedly take the back seat.

However, I do appreciate your follow-through on my directions.

The reason I asked about your vid card:
ATI had noted some serious issues with some of their Radeon card drivers after a WinXP HotFix about 10 months ago. I have an ATI Mobility Radeon 9700 in my laptop with DJ installed. I had issues until I updated my driver.

The Results:
You have a great video card, but I checked ATI's site and your drivers are *significantly* out of date ... by about year and a half.

My Recommendations:
First: Check Microsoft Update. Here's a link:
update.microsoft.com

Once you are there, Click on "Custom".
Let it run until the "thermometer" is done.
Install any critical updates if any are listed.
Then look on the left side of the screen, see if there is a number (other than 0) listed by "Software", "Hardware" or "Windows XP".
If there is a different number, click on each one (in turn) and select ALL of the updates listed in each category.
At the top left side of the screen, Click "Install Updates".

They *should* have the most recent drivers listed.
However, they may not, it IS Microsoft after all , so here's another few links:

First, Print out this page of instructions from ATI:
https://a248.e.akamai.net/f/674/9206/0/www2.ati.com/manuals/ radeon_install.pdf

Next, here is a ATI driver download page you need for your Radeon X850 on WinXP Home Edition:
https://support.ati.com/ics/support/default.asp?deptID=894&t ask=knowledge&folderID=293

Click "Windows XP Drivers and Software"
Click "Radeon"
Click "Catalyst 6.6 Windows XP - Driver Download"

Scroll down until you get to the portion of the page shown below. Then, depending on your connection speed, you will need to click on either 2 or 3 download links indicated here:


Save the downloads to the desktop.
Follow the Driver installation instructions that you just printed from the link above.

After you've done all of that, reinstall Java (if necessary), and reinstall DJ.

Please post your results as soon as possible.

Thanks,
GTech

Edited by gtech_1 on 07/20/2006 at 8:40am


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Steve
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Posted: 07/20/2006 at 11:53am | IP Logged Quote Steve

Ghostimage:

Thanks.... this helps a lot. It's NOT where I thought it might be... hmmm... this could prove harder than I thought...

GTech: No worries... While it's not really likely it's a video driver issue causing this problem, Ghostimage will no doubt be well served to update anyway. And who knows? Stranger things have brought applications down before...   Go, man, go! (that goes for all the great moderators/contributors who regularly offer terrific support advice on this forum. Very cool.)   
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Ghostmage
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Posted: 07/20/2006 at 9:20pm | IP Logged Quote Ghostmage

gtech_1-- Thanks for the great update steps! Windows had 8 sw updates for me and 1 hw update for the ATI driver...Dundjinni still doesn't run though (same install error). Thanks for trying! I was actually excited there for a minute. My computer is one updated scream machine now, so thanks again for that! It was worth a try.

When I followed your steps to verify video card driver, this is what I get now:
Driver Date: 2/21/2006
Driver Version: 8.231.0.0

My gut feeling here is that there is just something wrong with this software.

Steve--

I guess I'll take a look at this "install" log that you mentioned earlier and see if there are any clues there. I'll keep you posted.

Thanks again for the help!
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Ghostmage
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Posted: 07/20/2006 at 9:46pm | IP Logged Quote Ghostmage

Steve --

Off the cuff, here is what I found in the files you asked for...

Check the folder C:\Program Files\Fluid\Dundjinni\Map\~common and tell me the files you see there.

There are 3 files here:
1) common assets (text doc)
2) GenericMissing (PNG image)
3) Room Keys (text doc)

*******************

C:\Program Files\Fluid\Dundjinni\Adventure\Tokens\--Fluid--\Default\Cha racters

There is 1 file here:
1) Token Character.djx (DJX file/67kb)

*******************

C:\Program Files\Fluid\Dundjinni\Adventure\Tokens\--Fluid--\Default\Mon sters

There is 1 file here:
1) Token Monster.djx (DJX file/63kb)

The Install log was pretty lengthy, so I'll e-mail that one to you as requested.

Thanks!

PS-- If I ever do find this secret mapping room, will I be able to get some freebie art or images? That would be cool. Regardless, I'm pretty determined to keep trying here. I really want to use this software!
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gtech_1
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Posted: 07/21/2006 at 1:37am | IP Logged Quote gtech_1

Steve,

Yeah, it was grasping at straws, but at least now we are dealing with a fully up-to-date machine.
I had had issues with my ATI card a while back so I figured it couldn't hurt.

Question for Steve:
Ghostmage had installed DJ on his computer @ work before installing to the "difficult" machine.

Could this be a licensing issue?

Ghostmage:
Glad to be of help with all of the updates.
I haven't given up yet, I'm just waiting to hear back from Steve about the install log.

GTech

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Ghostmage
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Posted: 07/21/2006 at 7:50am | IP Logged Quote Ghostmage

Thanks again, partner! I e-mailed the logs to Steve last night. Hopefully there's just some little file that's missing, or something.
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gtech_1
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Posted: 07/22/2006 at 8:26am | IP Logged Quote gtech_1

No problem, glad to be of help.
If you don't mind, would you email the install log to me as well?

I'd like to take a peek and compare it to mine.

My email is in my profile.

Thanks,
GTech

Edited by gtech_1 on 07/22/2006 at 8:26am


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gtech_1
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Posted: 07/22/2006 at 8:35am | IP Logged Quote gtech_1

Steve,
This thread may help (some) in your hunt:

http://www.dundjinni.com/forums/forum_posts.asp?TID=6929&TPN =1

It's not *incredibly* detailed, and I'm not *entirely* sure if it is the same issue, but I thought I'd link it here just in case.

GTech

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Ghostmage
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Posted: 07/28/2006 at 8:34pm | IP Logged Quote Ghostmage

To all those who pass through this dungeon and make it to this SPOT...

...let it be known by one and all that on the 21st day of my journey underground, I did find the secret passageway leading to that mystical mapping room -- It does exist! I have seen it and now...I am in!

Of course, I may not make it back to the surface any time soon. I will be making maps!

Many thanks go out to all!

Edited by Ghostmage on 07/28/2006 at 8:35pm
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Webmaster Scott
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Posted: 07/28/2006 at 9:20pm | IP Logged Quote Webmaster Scott

So glad to hear you got it up and running finally. That was a tough adventure but your party survived to enjoy the reward!   

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heruca
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Posted: 07/29/2006 at 9:11am | IP Logged Quote heruca

So, what fixed it?

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Ghostmage
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Posted: 07/29/2006 at 8:56pm | IP Logged Quote Ghostmage

I'm not sure yet.

Steve is still working it from his angle. All I know is that he put together some "bat" file and sent it to me to launch. I am able to get in through the back door for now, but Steve is hopeful that our efforts will lead to some sort of patch or something.

I guess time will tell on that. I'll keep you posted as this progresses.
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Posted: 07/29/2006 at 9:42pm | IP Logged Quote Steve

Yes... many thanks to Ghostimage for his help and indulgence. I was able to pinpoint the problem with his assistance and will be incorporating the fix into an upcoming patch, soon.
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Posted: 07/30/2006 at 8:07am | IP Logged Quote heruca

Cool. Must be gratifying to know that it was a bug of some sort, and not
user error or a system configuration issue. Although I guess it might be a
bug that only manifests itself in certain system configurations...

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Posted: 08/01/2006 at 1:55am | IP Logged Quote gtech_1



That's just Fan-Frickin-Tastic!!

Great job Steve!

Wish I could've helped more,
GTech

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Posted: 08/23/2006 at 7:19pm | IP Logged Quote gurpser

Hi, I have gotten the error below:

An error occurred during startup.

You may have an improper installation, or invalid or missing map resources.

The program will be terminated.


It does not look like I am the first to get this error, but I am having a hard time finding out what to do in the 21 pages of this thread.   I have been using the program for about 3 months without a problem.   I had been using the program, created a sub folder for 5 images, moved the images to the subfolder, shut down the program and then restarted it and got the error.   I am using windows XP and Dundjinni 1.05.   I would be very happy if someone could help me.
Wayne
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Posted: 08/23/2006 at 8:07pm | IP Logged Quote heruca

Perhaps you forgot to include a Properties file in the new subfolder?

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Posted: 08/23/2006 at 10:08pm | IP Logged Quote gurpser

Yes, it seems I had forgotten the Properties file.   So I copied one from a different subfolder, but that did not help.   So I deleted the subfolder and that did not help.   Not sure what to try next.   I guess I could re-install the program, but I thought I would wait and see if I got other advice first.
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Posted: 08/23/2006 at 11:14pm | IP Logged Quote gtech_1

Gurpser,

Check out this thread and see if it helps:
Bugs Forum: Custom Folders causing improper installat

Thanks,
GTech

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Posted: 08/24/2006 at 7:03am | IP Logged Quote gurpser

That worked.   Thanks for your timely help.
I knew I was enjoying this program but I did not realize how much until I could not use it for a while.
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Posted: 08/24/2006 at 4:12pm | IP Logged Quote gtech_1

You're welcome Gurpser.

You should post some of your results in the Maps forum.

I'm glad you are back up and running again,
GTech

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Posted: 11/04/2006 at 7:20am | IP Logged Quote Sarducci

I had purchased a copy of the program from a retail vender in Omaha, NE When I tried to install the program I the product ID was not valid. So I could not install the program
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Posted: 11/04/2006 at 7:46am | IP Logged Quote Kepli

Welcome aboard Sarducci

That sucks ... If I remember correctly the retail version works differently than the download version when you install it. The first name you need to enter is not your own, but something else. I think someone who knows will come along soon and answer this for you.
If it something else, please post all your information to the store email address.

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Posted: 11/08/2006 at 2:57pm | IP Logged Quote gtech_1

Welcome to the forums Sarducci!

The retail version of DJ has a paper insert in the case.
On one side, it has the DJ hot keys.
On the other side it has the registration info at the bottom.

The DJ install registration info has 2 fields:
"Name:" and "Registration ID Key:"

The retail version's "Name:" field is always: Retail Copy

The "Registration ID Key:" field has to Exactly match the "Registration ID Key:" listed on the paper insert.
Including the dashes.

This will be a total of 24 characters (5 sets of 4 regular characters separated by 4 dashes)

Thanks,
GTech

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Posted: 12/07/2006 at 11:42am | IP Logged Quote Naryt

Zicon wrote:
So, is there some sort of fix for this issue when there really seems to be no reason for it to happen?

I have only the recommended Java version installed, I used Dundjinni five minutes ago and it worked fine, but when I try to start it now, it suddenly complains about an improper installation. The only change was an addition of 5 PNG files to a map subfolder -- removing them again had no effect. This is on a system running XP Pro SP2.

On my second reinstall of Dundjinni today, so I'd really like some alternative solution... *sigh*

EDIT: Ok, it seems I "only" have to install the 1.04 update every other time I want to run Dundjinni. It's frelling annoying, but a little bit better than having to reinstall everything.

I've been fiddling around with different java versions, but this has had no effect. Dundjinni seems to run a lot faster using java 1.5, though.


I've noticed something unsettling, every time I add a piece of art I get an improper installation error. The truly unsettling part was that Zicon first wrote about this as noted about 2 years ago tomorrow. The workaround is simple:

  1. Remove all my user art

  2. Restart Dundjinni

  3. Close Dundjinni

  4. Return all my user art to the Map folder

  5. Restart Dundjinni and all is well again



Highly annoying, highly frustrating. Thankfully, it's easy enough to just grab the appropriate top directory and move it back and forth.

Note that I am running 1.0.6 and the recommended version of Java.

Detailed path example:

If I add art to
D:\program files\Fluid\Dundjinni\Map\Custom Objects\Objects\Artifacts and Display Items
then I have to remove EVERYTHING under Custom Objects, restart Dundjinni, close it, return the Custom Objects folder (about 9800 files) and restart Dundjinni.
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Posted: 12/07/2006 at 11:56am | IP Logged Quote heruca

You're adding the art while DJ is not running, correct?

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Posted: 12/07/2006 at 12:14pm | IP Logged Quote Kepli

This can be a memory issue (too low on work memory), or you are missing the ~common folder under Maps, or you no longer have the Tokens folder under Fantasy, or one of the filenames is unreadable by DJ, or there is a Java problem ... That's all teh things I can think of right now. Please check all these as far as you can please

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Posted: 12/07/2006 at 12:53pm | IP Logged Quote Naryt

heruca wrote:
You're adding the art while DJ is not running, correct?


Correct.

Kepli wrote:
This can be a memory issue (too low on work memory), or you are missing the ~common folder under Maps, or you no longer have the Tokens folder under Fantasy, or one of the filenames is unreadable by DJ, or there is a Java problem ... That's all teh things I can think of right now. Please check all these as far as you can please


Nope, all intact. The ONLY thing I do to fix it is remove the Custom Objects folder, restart Dundjinni, close it, and put the Custom Objects folder back in place. Works like a charm every time but is a pain.

As to being a memory issue, I'm running with 1GB RAM and with Dundjinni running I'm only using 351MB of RAM and 540MB of page file (the page file is about 1.5GB). My machine doesn't even break a sweat.

Edited by Naryt on 12/07/2006 at 12:54pm
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Posted: 12/07/2006 at 1:13pm | IP Logged Quote Kepli

Ok ... I am out of ideas right now
I'll get back to you when I think of something else

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Posted: 12/07/2006 at 2:05pm | IP Logged Quote Naryt

Kepli wrote:
Ok ... I am out of ideas right now
I'll get back to you when I think of something else


I'm guessing that it's related to the number of images (I'm such a hoarder).

Actually, I'm now positive that it has something to do with the image count as I removed everything except my Door folder from Custom Objects and I can move images in and out of there with no problem.

It's only when I have my full catalog [shakes fist at all the wonderful art that's causing so much trouble] in there that I have trouble.
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Posted: 12/07/2006 at 2:10pm | IP Logged Quote Kepli

Aha ... yes ... it is wise to keep the number of art pieces in any one folder lower than 100 or so. Not sure if anyone really tested the effects of having a huge amount of art pieces in one folder, but I do know it's a big strain on DJ.

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Posted: 12/07/2006 at 2:15pm | IP Logged Quote Naryt

Kepli wrote:
Aha ... yes ... it is wise to keep the number of art pieces in any one folder lower than 100 or so. Not sure if anyone really tested the effects of having a huge amount of art pieces in one folder, but I do know it's a big strain on DJ.


Hehe, it would appear that the effect is to cause DJ to have issues if you then add any more art!

As I don't have time to reorganize the folder structure, I'll live with it for now. Once I reorganize, I'll post back here if it makes any differences.
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Posted: 12/07/2006 at 2:21pm | IP Logged Quote Kepli

Cool, thanks Naryt

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Posted: 12/11/2006 at 12:46pm | IP Logged Quote Naryt

Naryt wrote:
Kepli wrote:
Aha ... yes ... it is wise to keep the number of art pieces in any one folder lower than 100 or so. Not sure if anyone really tested the effects of having a huge amount of art pieces in one folder, but I do know it's a big strain on DJ.


Hehe, it would appear that the effect is to cause DJ to have issues if you then add any more art!

As I don't have time to reorganize the folder structure, I'll live with it for now. Once I reorganize, I'll post back here if it makes any differences.


Well, color me baffled. I added a number of images to my already well pack directory as well as adding all of CSUAC and the blessed thing works every time! From what I saw last week, this should have only exacerbated the situation but instead it appears to have fixed it.
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Posted: 12/11/2006 at 12:52pm | IP Logged Quote Kepli

Did you add all that art to one folder, or all CSUAC folders to the DJ folder structure?

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Posted: 12/11/2006 at 1:13pm | IP Logged Quote Naryt

Kepli wrote:
Did you add all that art to one folder, or all CSUAC folders to the DJ folder structure?


I dumped the CSUAC files under /Map
Example:
Map\Tools\Individual Tools\Block and Tackle (Object)

And I added a number of items to my already bulging Custom Objects folder

Map\Custom Objects\Objects\Carpets is now sporting 149 objects and that was the last place I added files, I was working in there last week when I posted about the problems. I'm working in there again today and life is good and wonderful...go figure.
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Posted: 12/12/2006 at 10:34am | IP Logged Quote gtech_1

Sounds like a "last used directory" issue related to missing/empty Tokens folders.

For DJ to function properly, each directory that is directly under the Dundjinni\Map directory must have a folder named: Tokens

These "Tokens" directories cannot be left empty.

The ones that come with the CSUAC each have a single ~placeholder.txt file in them.

This is just a text file that says "This file is a placeholder to prevent lockups"

To prevent lockups , Please copy one of the CSUAC's "Tokens" folders to your Map\Custom Objects folder.

Thanks,
GTech

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Posted: 12/12/2006 at 10:41am | IP Logged Quote Kepli

Additional info: I myself only have a Tokens directory in Map/Fantasy, not in my Map/Floors, Map/Isometric and Map/Wall directories. All works fine for me, so adding a Tokens directory is not always necessary, but certainly adviceable (adding them myself now )

Edited by Kepli on 12/12/2006 at 10:42am


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Posted: 12/12/2006 at 11:23am | IP Logged Quote gtech_1

The problems induced by the tokens folders are ... shall we say ... intermittent "quirks".

These "quirks" don't always affect two separate installations the same way. (i.e. different problems on the same machine, from one uninstall and reinstall to the next)

It can be Very frustrating to troubleshoot and QA.

Kep, You must be really lucky Buddy.
Initially, I didn't have extra Tokens folders either.
Like you, I didn't have the related errors either ... until I uninstalled.

Of all of the installs that I have tested without the extra Tokens folders, There were only 2 (my 1st and my 4th (which totally doesn't make any sense)) in which I did not have errors related to the missing Tokens folders.

My default: Always add them if you are modifying the directory structure.
Parts of DJ's code rely on them being there.

Glad to hear that you are adding them Kep.

Thanks,
GTech

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Posted: 08/02/2007 at 5:40am | IP Logged Quote EBAY

havoclad wrote:
I've been unable to get dundjinni to work with my new computer. No other program is giving me trouble.

I've tried everything listed in this thread with no luck. I've clean installed various versions of java and dundjinni with no change.

I always get this error message.

--
An error occurred during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated
-------

No error codes that I can see.

Any help would be appreciated,

--Pat


I'm having this same problem. I can't find a solution. Can someone help me fix it or can I get a new uncorrupted file to download the product again?
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Posted: 09/03/2007 at 8:39am | IP Logged Quote Rhone1

Hello all!

I recently got a new computer and decided to load up Dundjinni on it. I've been using the program since 2005 and never had any problems with the program. However, when I try to re-load it on the new pc I get the following message: "The information you have entered appears to be incorrect. The name and registration number must be entered exactly as they appear in the registration information. Please try again."

Unfortunately, I am cuting and pasting my name and reg key directly from the order form when I log onto the DJ website. Anyone have any ideas?

Thanks,

Rhone
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Posted: 09/03/2007 at 9:11pm | IP Logged Quote MarkSinn

I have having that same problem. I uninstalled all versions of java and DJ. Reinstalled java (support recommended version), reboot, install DJ, reboot, error with no codes.
I am running an uptodate version of XP, no viruses, no spyware. I bought the disc at GenCon '04, it will install but not run. I tried installing updates and still get the same error message.
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Posted: 09/03/2007 at 9:17pm | IP Logged Quote heruca

When you say you uninstalled all versions of DJ, that includes the DJ Demo,
right?


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Posted: 01/12/2008 at 3:21pm | IP Logged Quote Gwynn ap Nudd

damn... IT!!! This past week I formated my PC, reinstalled my Windows XP, and when I tryed to use my DJ, it just dosen't work.

My DJ always worked well after formating and reinstallation (I ussually format my system every 3 or 4 months), but this time it crashed, even with my system with exactly the same things as before.

When I install it, it works well, but after shut down DJ, and try to use it again, I receive this message:



I tryed everything posted here (including formating my PC again), but my DJ simply does not work.

If someone know about a solution, I will be very, very thankfull.

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Posted: 01/12/2008 at 7:06pm | IP Logged Quote Gwynn ap Nudd

Ok... it's Sunday, 1:00 am and I just find one of the Token folders was missing in my "Floor" Genre folder.

Damn, how didnt I see that before so much trouble???


Anyway, thanks everyone. Today (after some sleep) I will finally work on my maps again.



Edited by Gwynn ap Nudd on 01/12/2008 at 7:24pm


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Posted: 01/12/2008 at 10:44pm | IP Logged Quote Bogie

I'm not a computer expert, but formating your hard drive that often seems excessive and unnecessary. Even if you meant that you defragment it, that seems to much.

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Posted: 01/13/2008 at 5:54am | IP Logged Quote Gwynn ap Nudd

Hi Bogie! No, I do not mean defragment it. I mean formating the system. I use my computer for "test drive" a lot of softwares, abd the registry always become full of crap and empety entrances.

To tell the truth, format the system is easy. Since I have all the install files and atualizations saved in one of my hard drives, I wont take more than 3 houers to put Windows and all my program running in full speed.

Anyway, I am considering to buy a softaware like Nero Ghost, so the work will be even less than it is now.

And about defragment, I do this every saturday morning in my hard disks, create a restore point every week, clean the Windows regestry trhee times a week and make a Backup every month.

Yes, I am paranoid, I think...



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Posted: 01/13/2008 at 6:06am | IP Logged Quote Kepli

Wow ... I am prbably the opposite of you LOL
I only make backups of important stuff (to me). But that is it. I do need to defragemtate the drives again though <sigh>

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Posted: 01/13/2008 at 8:00am | IP Logged Quote Gwynn ap Nudd

Kepli wrote:
Wow ... I am prbably the opposite of you LOL
I only make backups of important stuff (to me). But that is it. I do need to defragemtate the drives again though <sigh>




Well... I already lost a lot of important data because system crashes and virus problems, so I became a little paranoid about that. I have backups of almost all my files, install packages, and so on. Since my hardware is not that good, or not as I want it , reinstall the system periodically make it function always perfectly.

A lot of people are afraid of formatting their Windows based systems because the scaring Windows Product Activation (WPA) and Windows Genuine Advantage (WGA), with fear of losing their licenses, but I purchased my Win XP Pro three years ago, and are formatting my system every three or four months without problems. The only trouble – if you can call it trouble – is make a call to the Microsoft Product Activation Center, cause no original Windows can be activated by internet after three activations (or so I am told )

After all, I like to "do it to learn", specially with computers; when I purchased my first PC, I was unable to turn it on. With time, some crashed motherboards and a lot of patience, now I can pick a lot of hardware pieces and mount it like a PC in two or three hours.

When I am not inspired, or totally bored, I start a search of what to do with my PC, and its because of it I am always rebuilding my operating system…


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Wildhawk
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Posted: 02/16/2009 at 5:22pm | IP Logged Quote Wildhawk

The Demo loaded just fine.....the full gives me the damn not properly installed BS....Can a Fix for this issue please!!!!!!!!!!!    and yes I have only 1 version of Java 6 update 12 loaded!
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Kepli
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Posted: 02/17/2009 at 1:07am | IP Logged Quote Kepli

Welcome aboard Wildhawk

I answered in the other post, but my biggest concern is that you may still have the demo installed.

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Wildhawk
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Posted: 02/17/2009 at 2:43pm | IP Logged Quote Wildhawk

Thanks Kepli...The demo is gone...and has been...How exactly do you deactivate the UAC???? That's the only thing that i have not done that I think I saw mentioned somewhere among the MILLIONS of threads etc loaded with help ideas!
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Kepli
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Posted: 02/17/2009 at 11:20pm | IP Logged Quote Kepli

In the Control Panel you can find the User Maintenance (not sure what it is called, since I use a Dutch Vista version at home and I am not behind a Vista machine atm).
There should be a checkbox to activate/deactivate UAC. You will get some warnings, but just ignore those.

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Ancellus
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Posted: 05/19/2009 at 2:41am | IP Logged Quote Ancellus

I purchased v1.04 quite some time back and have installed it on a Vista laptop (running Java6). The patch from 1.04 to 1.05 fails to find an installed copy.

I'd happily purchase a new version of 1.07 if this fixed things painlessly; I really do not want to sit in front of a laptop for hours messing around with Vista, UAC, Java and so on.

Is there a quick fix and/or is the DJ version for download/sale the newest version which apparently works happily with Vista?
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Kepli
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Posted: 05/19/2009 at 4:15am | IP Logged Quote Kepli

No need to purchase another copy.

See this post.

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Ancellus
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Posted: 05/21/2009 at 7:07am | IP Logged Quote Ancellus

Thanks Kepli, I have tried contacting the Store in the past with absolutely no luck ... and I tried again on the 19th but no one has replied.
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Kepli
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Posted: 05/21/2009 at 9:53am | IP Logged Quote Kepli

np ... I'll send you the download information for DJ v1.0.7.
Let me know when you are done and if it is working alright

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Ancellus
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Posted: 05/21/2009 at 2:27pm | IP Logged Quote Ancellus

Thanks Kepli - works fine - installing all my textures and other DJ art packs ;-)
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bclark
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Posted: 06/16/2009 at 6:28am | IP Logged Quote bclark

Hello! I have a similar problem to Ancellus, I sent email to both the store and sales regarding a re-download of my order from last August, but I haven't heard anything back.

Please, can anybody help me out? Thanks in advance!
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Kepli
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Posted: 06/16/2009 at 12:23pm | IP Logged Quote Kepli

Welcome aboard bclark

So you tried downloading DJ v1.0.7 from the Store?

If that doesn't/didn't work, please send Slashdevnull your purchase information (see his profile for the email address). I would handle it myself, but I am away on vacation starting this week
Hope you get to map again soon ...

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bclark
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Posted: 06/16/2009 at 4:42pm | IP Logged Quote bclark

My apologies- I was viewing the site in firefox, and the 'Download' text on the order page was visually identical to the item itself.

Once I viewed it on IE the link was clearly visible!

I would suggest bumping up the size of the 'download' text link on the order page, just to make it appear differently!

Sorry for the false alarm - enjoy your vacation.
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GroovyDave
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Posted: 11/03/2009 at 8:19pm | IP Logged Quote GroovyDave

I've purchased a new Mac and am reinstalling Dundjinni from my original
retail disk. However, now I get the message that my installation is bad and i
get the code, 4,2,2,4,104. Any thoughts?

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GroovyDave
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Posted: 11/04/2009 at 5:42am | IP Logged Quote GroovyDave

OK. I've got it. I didn't realize that my name, for the purposes of the
software, is "Retail Copy".

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Kepli
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Posted: 11/05/2009 at 6:07am | IP Logged Quote Kepli

Welcome back GD

How are you doing?

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GroovyDave
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Posted: 11/05/2009 at 4:48pm | IP Logged Quote GroovyDave

Good. Very happy to have finally gotten a new computer. Now I can run all
my 3D software and keep DJ installed too.

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heruca
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Posted: 11/05/2009 at 5:30pm | IP Logged Quote heruca

Welcome back, GD!

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Nhoj2
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Posted: 11/11/2009 at 5:09pm | IP Logged Quote Nhoj2

OK Dungjinni used to work, but now I get the dreaded:

Program Startup Error

You may have an improper installation....

Error occured at:
Common components loading check.

I used to have an account here, but had to make a new one because I forget my user name and my password. :)

I'm on Windows XP, Service Pack 3. Add Remove Programs shows Java 6 Update 2, 3, 4, 5, 7, and 15.

Please help, I want to use Dundjinni to make maps for a contest entry due in a few weeks.

I wish it would just work.
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Kepli
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Posted: 11/12/2009 at 6:31am | IP Logged Quote Kepli

Welcome aboard (aagain) Nhoj2

Do you have a Retail Copy, or a download version of DJ? And what version is it?

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Nhoj2
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Posted: 11/12/2009 at 11:16am | IP Logged Quote Nhoj2

1.0.7

I'm not sure what you mean by retail, I paid for it, if that's what you mean. I don't remember if I bought it from your web site or not, I think so. It was a long while ago. I had a CD, but who knows where that is now, it's an old version that I've updated from your web site multiple times.

In any case was running 1.0.7 fine last year. I use this when I want to create maps for contests. For regular play I use Dwarven Forge terrain.

In any case my Dundjinni maps were sited as one of the reasons I was in the top 3 in last years Dark Heresy contest, and they helped me get place near the top in previous years in the Warhammer Fantasy Roleplay adventure contest.

So, while I don't use it for everyday gaming, I like the program and want to use it again.
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Kepli
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Posted: 11/12/2009 at 11:31pm | IP Logged Quote Kepli

Did you update your old version to v1.0.7 using the updates from this site? If so, you might want to ask for a full version of DJ v1.0.7. Since you seem to be in a hurry, send an email with your original purchase information to Store (store(at)dundjinni.com) and me. I am away a lot this weekend, but will try to help you out as soon as I see the email.

If you already have the full DJ v1.0.7 you might want to remove a few of the older Java versions (might be a good idea anyway).

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Nhoj2
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Posted: 11/19/2009 at 12:49pm | IP Logged Quote Nhoj2

Kepli wrote:
Did you update your old version to v1.0.7 using the updates from this site? If so, you might want to ask for a full version of DJ v1.0.7. Since you seem to be in a hurry, send an email with your original purchase information to Store (store(at)dundjinni.com) and me. I am away a lot this weekend, but will try to help you out as soon as I see the email.

If you already have the full DJ v1.0.7 you might want to remove a few of the older Java versions (might be a good idea anyway).


Sent you email. thanks!
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Kepli
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Posted: 11/19/2009 at 1:04pm | IP Logged Quote Kepli

As soon as it shows up in my mailbox (and I am awake) I will reply

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Nhoj2
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Posted: 11/23/2009 at 7:50pm | IP Logged Quote Nhoj2

The email went to the webmaster address, the only one I found on this site. Hope that was correct.
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Ganriel
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Posted: 01/14/2010 at 10:00pm | IP Logged Quote Ganriel

Ok I am running windows 7 with java 6 update 17. I've tried everything from running the previous versions of java that you've listed to all the versions.

I installed the version currently downloadable from the site, Version 1.0.7. I've tried installing it in a file not in the Programs Files folder. First I tried it in a separate folder on my desktop, then in the public/games folder.

I've even tried re-downloading the file from the website.

Despite all this, it always tells me that the program was installed incorrectly. Please help.


Edited by Ganriel on 01/14/2010 at 10:02pm
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heruca
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Posted: 01/15/2010 at 4:32am | IP Logged Quote heruca

Did you disable UAC (User Account Control) prior to installing DJ?

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Ganriel
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Posted: 01/15/2010 at 7:23am | IP Logged Quote Ganriel

heruca wrote:
Did you disable UAC (User Account Control) prior to installing DJ?

Wow... and I actually remembering wondering why I didn't get a system message prompting me for permission to install the program. It just didn't seem like that important an issue since I trust the program. lol

Worked perfectly, thanks a ton.
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ShadowDragon868
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Posted: 01/27/2010 at 12:53pm | IP Logged Quote ShadowDragon868

Dundjinni has decided it now wants to hang on me.

It hands on "Creating Item Selection Dialog."

It throws an error box:

---
Program Startup Error
An error occured during startup.
You may have an improper installation, or invalid or missing map resources.
The program will be terminated.

Error occured at:
Common components loading check.
Check Map directory and ~common folder, also check Genre folders.
---

Obviously this is killing me. I was getting new artwork, I downloaded and ran Hammerfall Art Pac.jar, User Collection 1 Art Pack.jar, and User Collection 2 Art Pack.jar.


I think the problem has to have been introduced by one of those three, since the other art I got was the tried and true "large zip file, sort it all into subfolders" and "rightclick, save as" methods.

I need to figure out how to fix this, and fast. I'm running Windows XP, SP3.
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ShadowDragon868
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Posted: 01/27/2010 at 1:12pm | IP Logged Quote ShadowDragon868

I found the problem, after invoking several vulgarities describing the tale of Oedipus and threatening to do horrible things to Dundjinni in front of it's children.

I'd downloaded the Arctic set, and it was a very huge resource, so I was trying to organize it into it's own top-level genre pack.

Dundjinni apparently does not like it when you assign your own top-level genre packs. I didn't realize this, as I'd previously reated the Sci-Fi Genre pack and it didn't choke. I guess the Genre packs have to be hard coded: I moved the Arctic stuff to Sci-Fi and nuked the Arctic folder; it worked perfectly.
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Aracon
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Posted: 02/17/2010 at 2:15pm | IP Logged Quote Aracon

As I mentioned in another thread, I am having an issue installing the JAR executable from an Art pack. The main app seems to be working (after a lot of mess) but the artpacks wont install due to a missing DLL.

Is there any installation documentation with this product that I have missed?
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Aracon
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Posted: 02/17/2010 at 6:43pm | IP Logged Quote Aracon

HELLO?

Is anyone out there responding to technical issuess?

I have emailed and posted and have received nothing.

Do I need to dispute my VISA charges to get someones attention?

This really shouldn't be this difficult to fix your installation issues or at least have a readme available with all of the known issues. I have waded through 40 pages and tried just about everything.

No Luck. Still Stuck.

If I didn't have to sit on hold for 45 more minutes with VISA to challenge the charges I would do that right now and wash my hands of this buggy product.
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Aracon
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Posted: 02/17/2010 at 6:45pm | IP Logged Quote Aracon

If necessary I will contact the Better Business Bureau to get my money back.
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Arpat
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Posted: 02/18/2010 at 5:07am | IP Logged Quote Arpat

Ah, hello Aracon.
so... the app installed OK, only a artpack problem.

i got the updates working by
01. moving to the c:\program files\java\bin
(you will find java.exe in that folder.)
02. copy the update JAR files here (temporarely)
03. opening a command prompt as administrator (run as)
04. cd program files
[or program files (86) for windows 7 64 bit]
05. cd java <enter>
06. cd jre6 (or the version you have isntalled) <enter>
07. cd BIN <enter>
08. type: java -jar dundjinni_update_105.jar <enter>
read and follow instructions
09. repeat for dundjinni_update_106.jar
10. repeat for dundjinni_update_107.jar

i didn't copy the ICE_JNIRegistry.dll file to c:\windows or c:\windows\system32 (some sites tell you that it will fix the problem, but it doesn't)

I have it working with the method described.

oh and <enter> is a key not the text.. :-)
i think this will help for artpacks as well
I'll check it when i am back home... (3-4 hours from this message) i hope i can confirm that this will work exactly the same, so if it messes up your dundjinni... blame me... ;)

Edited by Arpat on 02/18/2010 at 5:09am


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Kepli
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Posted: 02/18/2010 at 7:12am | IP Logged Quote Kepli

If it is a dll-issue, please try the dll posted on the Updates and Support page.

BTW the community (webmasters, moderators and members) are the ones helping people out. The company is way too small to have it's own helpdesk. But over the years we have seen that this community is really good at helping people out with issues with their PC, software, art making, etc.

Hope things get solved for you Aracon and you get to hang out here and get to know this community

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hewhorocks
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Posted: 03/21/2010 at 10:40am | IP Logged Quote hewhorocks

Aracon wrote:
HELLO?

Is anyone out there responding to technical issuess?

I have emailed and posted and have received nothing.

Do I need to dispute my VISA charges to get someones attention?

This really shouldn't be this difficult to fix your installation issues or at least have a readme available with all of the known issues. I have waded through 40 pages and tried just about everything.

No Luck. Still Stuck.

If I didn't have to sit on hold for 45 more minutes with VISA to challenge the charges I would do that right now and wash my hands of this buggy product.


Maybe you've already figured out how to use your computer though if not I have some hints that may be helpful. The shinny new security with vistas and windows 7 doesnt want programs auto-installing onto your computer. Yep thats right its your security settings messing things up.But thats ok, you can try the work arounds offered. You could also learn about microsoft's shinny new security and learn to disable it for your use or you could unpack the images and import them into the software by hand.

I hope one of those strategies works out for you and look forward to seeing your offerings of maps and objects in the future!
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danielpryor
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Posted: 11/04/2015 at 11:30pm | IP Logged Quote danielpryor

I recently had this issue and for me installing the software on another machine and then copying all the files that were NOT in the "Map" directory resolved this issue. I think this worked for me because basically I made the mistake of modifying/copying/renaming files in the "Map" directories while I had the Dundjinni program running. I've learned the hard way that this is a big no-no!

My guess is that the software keeps a temporary record inside the computer memory and when you log off it, if the files are changed then the records (install log probably) doesn't match and therefore causes an error.

So don't be stupid like me an modify files while running the software. Close it out, make all your file changes, etc. THEN reload Dundjinni. Also what I did to avoid this mistake is to do things like backup the "MAP" directory in a separate RAR file and also another RAR file that contains EVERYTHING but the "Map" archives. Doing this will save you from having to reinstall java, Dundjinni, and all your mapping packs over and over.

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Posted: 11/05/2015 at 10:10am | IP Logged Quote Bogie

Good advice Dan

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dDemonicAngels
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Posted: 06/22/2016 at 5:57pm | IP Logged Quote dDemonicAngels

Help! I am so frustrated with Dundjinni on Windows 10.

I finally got it working with all the artpacks. I used it for a week. And now I once again have the "Dundjinni does not appears to be installed properly on your system." Frak!

1) I have the latest Java
2) My UAC is off
3) The folder is in the root directory
4) My virus protection is turned off.

Frak, frak, frak!

I think these are all the points touched upon in the various posts. Did I miss something? Some matra I should have been chanting?

Any advice is appreciated...

dDA
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heruca
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Posted: 06/23/2016 at 2:50am | IP Logged Quote heruca

Any idea what might have caused it to "break"? Did you add any
custom artwork recently to your DJ installation?

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dDemonicAngels
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Posted: 06/23/2016 at 12:56pm | IP Logged Quote dDemonicAngels

heruca wrote:
Any idea what might have caused it to "break"? Did you add any
custom artwork recently to your DJ installation?


No, I had very little activity on the computer. Definitely didn't touch any of the artwork or files or anything related to Dunjinni.

I did move some maps from an old directory to the new Adventure directory, but I was able to get into Dundjinni after that.

dDA
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Deputy224
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Posted: 10/04/2016 at 7:53am | IP Logged Quote Deputy224

I'm getting two separate issues. Initially, Dundjinni worked great and I only had an issue getting an art pack to download.

However, now (after getting a Java update) I can not save the .dja files. I get this error message:

java.io.FileNotFoundException: C:\program files (x86)\Dundjinni Enterprises\Dundjinni\Adventure\Test.dja (Access is denied)

I'm not super computer savvy but this is beyond me. Any help would be greatly appreciated.

FYI- I can still export files.
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