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 Topic: "Improper Installation" issue
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Arpat
Henchman
Joined: 03/02/2007
Location: Netherlands
Posts: 18
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| Posted: 02/18/2010 at 5:07am | IP Logged
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Ah, hello Aracon.
so... the app installed OK, only a artpack problem.
i got the updates working by
01. moving to the c:\program files\java\bin
(you will find java.exe in that folder.)
02. copy the update JAR files here (temporarely)
03. opening a command prompt as administrator (run as)
04. cd program files
[or program files (86) for windows 7 64 bit]
05. cd java <enter>
06. cd jre6 (or the version you have isntalled) <enter>
07. cd BIN <enter>
08. type: java -jar dundjinni_update_105.jar <enter>
read and follow instructions
09. repeat for dundjinni_update_106.jar
10. repeat for dundjinni_update_107.jar
i didn't copy the ICE_JNIRegistry.dll file to c:\windows or c:\windows\system32 (some sites tell you that it will fix the problem, but it doesn't)
I have it working with the method described.
oh and <enter> is a key not the text.. :-)
i think this will help for artpacks as well
I'll check it when i am back home... (3-4 hours from this message) i hope i can confirm that this will work exactly the same, so if it messes up your dundjinni... blame me... ;)
Edited by Arpat on 02/18/2010 at 5:09am
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Paul Fijma
DM Sentro
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Kepli
Djinni (Admin)
Joined: 01/04/2005
Location: Netherlands
Posts: 16797
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| Posted: 02/18/2010 at 7:12am | IP Logged
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If it is a dll-issue, please try the dll posted on the Updates and Support page.
BTW the community (webmasters, moderators and members) are the ones helping people out. The company is way too small to have it's own helpdesk. But over the years we have seen that this community is really good at helping people out with issues with their PC, software, art making, etc.
Hope things get solved for you Aracon and you get to hang out here and get to know this community 
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You can never have enough vines - Vines are good - Vines help you - Vines are cool ...
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hewhorocks
Henchman
Joined: 01/17/2005
Posts: 3
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| Posted: 03/21/2010 at 10:40am | IP Logged
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Aracon wrote:
HELLO?
Is anyone out there responding to technical issuess?
I have emailed and posted and have received nothing.
Do I need to dispute my VISA charges to get someones attention?
This really shouldn't be this difficult to fix your installation issues or at least have a readme available with all of the known issues. I have waded through 40 pages and tried just about everything.
No Luck. Still Stuck.
If I didn't have to sit on hold for 45 more minutes with VISA to challenge the charges I would do that right now and wash my hands of this buggy product. |
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Maybe you've already figured out how to use your computer though if not I have some hints that may be helpful. The shinny new security with vistas and windows 7 doesnt want programs auto-installing onto your computer. Yep thats right its your security settings messing things up.But thats ok, you can try the work arounds offered. You could also learn about microsoft's shinny new security and learn to disable it for your use or you could unpack the images and import them into the software by hand.
I hope one of those strategies works out for you and look forward to seeing your offerings of maps and objects in the future!
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Dundjinni Mapping Software - Forums : Bugs
