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Subject Topic: Help with my Dundjinni Mac installation Post ReplyPost New Topic
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mcesmy
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Posted: 10/12/2012 at 1:03am | IP Logged Quote mcesmy

4 days ago I bought the Mac version of the software.
Apart the fact that I find it unbearable, unsostainable, and frankly, plain
unfair that I spend 55$ for a software, and not only it doesn't work, as is,
but I need to browse at a forum, to get assistance on how to make it work.
But it's not all: despite the spam issues this forum had a while back, my
several email to the support email, or the store email NEVER GOT
ANSWERED.

I had to email the mods, personally, to get this forum working (and only the
forum, immagine the software itself.

THIS IS BAD CUSTOMER CARE, really BAD, and I have already reported it to
all the sites and forums (RPG net, Booardgamegeek.com, and many other
sites and forums, to let them know to stay away from this software and
company.

So, prove me wrong: how do I get Dundjinni to work?

I followed this forum thread:
TID=13119&PN=1">http://www.dundjinni.com/forums/forum_posts. asp?
TID=13119&PN=1
, step by step, but, after the installation (which I
finally made to go, after several tries), when I click on the Dunjinni icon
from the finder (just like the prompt after the installation is complete says),
the Dundjinni icon jumps up and down on my dock, and nothing happens,
and, when I click on it, it disappears.

Let me know what I need to do.
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Bogie
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Posted: 10/12/2012 at 3:13pm | IP Logged Quote Bogie

In order for anyone to be able to help you they will need to know if you bought the software from this website store or somewhere else. ( If you purchased it somewhere else, you may have received the wrong version. )

Which version do you have? v1.0.4 v1.0.5 v1.0.6 or v1.0.7 ?

Which Apple operating system do you have on your computer?

Did you purchase just the program or did you also purchase any artpacks?

Hopefully one of the members who uses Macs will see this and be able to help you.

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Dragonlady
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Posted: 10/12/2012 at 4:42pm | IP Logged Quote Dragonlady

I have a Mac but am not knowledgeble about it. I have my son fix things when they go wrong.

A side note mcesmy, patience is a virtue. Give the forum members time to help you. We have lives to live too and taking your impatience out by spreading bad vibes is not the way to do things. Wish I could help. Others here might if you ask nicely. Or do as suggested and ask for credit card to give your money back.
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mercutio
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Posted: 10/13/2012 at 9:10am | IP Logged Quote mercutio

Frankly, you are completely correct about the company.
For all intents and purposes there is NO company and
hasn't been in a very long time. All that remains of a
once top-notch company with an excellent product is an
increasingly outdated product and this forum, which is
still one of the best resources for mapping on the web.

Your anger about the state of this company is justified,
but since no one from the company has been available for
years (literally), you're raging at empty space.

As much as I used to love DJ, I do have to say that I
generally warn people away from the product while
simultaneously directing them to the forums.

Edited by mercutio on 10/13/2012 at 9:11am


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mcesmy
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Posted: 10/15/2012 at 8:56am | IP Logged Quote mcesmy

Ok, here are some more info about my purchase:
-I bought it from the Dundjinni site, direct download (i didn't even get the
email with the download link... )

-I downloaded v. 1.04, but, after it didn't work, I downloaded (and
installed) the patches for the mac version from this page:
http://www.dundjinni.com/info/updates.htm

I have the latest version of lion on my Mac

anything else you need to know?

Thanks in advance


P.S. @Mercutio: if only i'd seen your post earlier, I would have saved some
money...
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Cisticola
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Posted: 10/15/2012 at 10:46am | IP Logged Quote Cisticola

Well in answer to mercutio, I use DJ in every map I do, I cannot find another programme that does what I want (without doing hours of work)....unfortunately, like many here, we do wonder about the future of DJ....

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Kepli
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Posted: 10/15/2012 at 1:21pm | IP Logged Quote Kepli

I don't quite follow ...
You bought the Mac version from the Store. That means you login to the Store and download DJ. There never is an email with a download link as far as I know.
You downloaded v1.0.4, while v1.0.7 is the newest version in the Store? How did that happen? Wasn't version v1.0.7 not on your Store page after you bought it?

Regrettably, due to the absence of the owner of Dundjinni Enterprises and the change of the hosting company a few years ago, we are no longer able to change anything on the site besides the Forum part. That means we are also unable to change messages on the home page for instance. We can only hope visitors read some of the forum first or hear about the company's issues from other people. Not long ago the owner showed up long enough to activate the Store again. Until that time I was able to help people out who bought the older DJ versions. I still can when they are unable to login to the Store or didn't buy DJ from the Store.


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mcesmy
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Posted: 10/15/2012 at 1:54pm | IP Logged Quote mcesmy

After I payed for the software, I received a message in which I was told
I would receive an email with a link to the download page... Never got
it.

Anyhow... Any tips on how to make this crap work?
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Posted: 10/15/2012 at 2:45pm | IP Logged Quote Bogie

Your main problem is that starting with version 1.0.4 then upgrading only works well on Win XP, and can occasionally work on Vista. I don't know anything about Lion, but I assume it's the same issue. You need the full 1.0.7 download. It should work with your original Registration Key, DON'T lose that. We have no way to replace it.

I'll see if Kepli can set up a dropbox download for you.

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mercutio
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Posted: 10/15/2012 at 5:04pm | IP Logged Quote mercutio

Cisticola wrote:
Well in answer to mercutio, I use DJ
in every map I do, I cannot find another programme that
does what I want (without doing hours of
work)....unfortunately, like many here, we do wonder
about the future of DJ....

Yeah, I don't really mean to denigrate the product, so
don't read into it that way. I'm just saying the zero
development, support, or even contact from owners is not
good for the product itself. Because of those reasons
(and the increasingly wonky-but-necessary workarounds for
operating systems), I cannot recommend the product any
more. I mean, I do still use it occasionally (although
for the most part I just use GIMP), and it works for me,
but for the life of me I don't remember exactly what
quirks and changes I had to play with to get it into
working shape. I just remember that it took hours
(literally) of installing, rebooting, fixing, registry-
tweaking, uninstalling, reinstalling, rebooting, etc. If
I hadn't already owned the product, my time and money my
have been better spent elsewhere.

But the forums and the user-created art pieces and maps?
Can't beat them with a stick. Seriously, I can't talk up
the forums enough.

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Cisticola
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Posted: 10/15/2012 at 5:31pm | IP Logged Quote Cisticola

Don't worry mercutio....Know the feeling, took me forever to even get it to function, still can't get the art packs to install.....

Its just a shame a very good product is just gathering dust....

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Kepli
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Posted: 10/18/2012 at 2:03am | IP Logged Quote Kepli

True ... as each OS progresses we stumble on installation issues. It does not mean everyone has issues though. My own installation on Win7 went nicely, but I know better where to install it and what to take into account.

For a while it seemed the owner was going to invest in the development of DJ 2, but after some of us worked on a design for that, it was put in a drawer. I also worked on testing a new Sci-Fi art-pack that never got released (was a very nice pack). A few year ago the owner decided to sell DJ and offered it to me. I could not accept (which I probably should have done and then resold to someone else) and after that she disappeared. We did found out she had a valid reason for not spending time on DJ for a while, but that was at least a year ago. She did give the hosting company permission to reopen the Store after I asked them to contact her about it. That was it ...

I still hope she resurfaces long enough to sell DJ.

And the forums ... well that we keep alive ourselves

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totte
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Posted: 10/18/2012 at 4:07am | IP Logged Quote totte

I will check but I've got it running before on 10.7 but it might be the
gatekeeper in 10.7.5 that is being a problem.




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totte
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Posted: 10/18/2012 at 4:54am | IP Logged Quote totte

Run on Mac OS X 10.8.2, no problem at all.

Here is the JavaApplicationStub hiding:
/System/Library/Frameworks/JavaVM.framework/Resources/MacOS/ JavaApplicationStub

Copy that to Dundjinni.app/Contents/MacOS (You need to do show
package content first).

Now, Copy the Dundjinni.app, and you will see that the "cant execute"
icon
badge goes away on the copy.
Enjoy!


more reading here
/Totte


Edited by totte on 10/18/2012 at 4:56am


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Bogie
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Posted: 10/18/2012 at 5:52am | IP Logged Quote Bogie

Thanks Totte!

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mcesmy
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Posted: 10/18/2012 at 6:16am | IP Logged Quote mcesmy

Thanks Mark for the file.

This is what I did:
1- copyed the file from the drop box folder to the desktop
2- the icon is perfect, in the sense that the system recognizes it as a Mac OS app
3- I click on it, and it bounces a few times on the tray, but then it disappears without a trace.



I am thinking about trashing the whole thing, report the DJ company to the Authorities, and leave it at that

BTW: I also bought the modern city art pack... dunno if this is an issue, but I prefer installing the DJ software first, and have it working, and then think about the art pack.

On a different note: this rage I have against the DJ SW and the DJ Company has nothing to do with you guys on the forum: you have all been VERY kind and helpful, so a praise goes to all of you!
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totte
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Posted: 10/18/2012 at 6:48am | IP Logged Quote totte

Did you follow my instructions for making Dj run on non PPC macs by
replacing the JavaStud?


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mcesmy
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Posted: 10/18/2012 at 7:00am | IP Logged Quote mcesmy

totte wrote:
Did you follow my instructions for making Dj run on non PPC macs by
replacing the JavaStud?


Yes, several times... but all I get is a bouncy icon, and nothing happening
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totte
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Posted: 10/18/2012 at 7:14am | IP Logged Quote totte

Weird, as I just did it myself on a 10.8.2 machine to test it, and it works.

Most important step is to COPY the fixed Dundjunni.app after you updated
the stub. I tested the installer, works as well (but saw that the store gave me
1.0.5 when I downloaded before, not 1.0.7.

Installer did work too.


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mcesmy
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Posted: 10/18/2012 at 7:29am | IP Logged Quote mcesmy

totte wrote:
Weird, as I just did it myself on a 10.8.2 machine to test it, and it works.

Most important step is to COPY the fixed Dundjunni.app after you updated
the stub. I tested the installer, works as well (but saw that the store gave me
1.0.5 when I downloaded before, not 1.0.7.

Installer did work too.


Let me see if I am doing this correctly, then (the Italian translated commands are probably what is taking me off track):

1- I have the Dundjinni installer.app in my desktop;

2- I copied and pasted the stub file in the MacOS contents of the Dundjinni installer.app (do I want to overwrite? yes, I do;

3- I click on the dundjinni Installer.app Icon (that IS the dundjinni icon, without any other sign, Btw), and, from the menu that shows up, I click on copy "Dundjinni installer.app"

4- I paste the newly copied file... where? I thught on the desktop... so now it shows Dundjinni installer.app(2)...

is this where I am getting things wrong?
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