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 Dundjinni Mapping Software - Forums : Bugs
Subject Topic: FAQ - Bugs v1.0.6 and earlier (Topic Closed Topic Closed) Post ReplyPost New Topic
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jdale
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Joined: 09/27/2004
Location: United States
Posts: 520
Posted: 04/07/2005 at 9:16am | IP Logged  

Important update: This thread is only needed for those people who haven't updated DJ yet to 1.0.7. Doing that will solve almost every single bug in the FAQ. A new FAQ will be created for DJ 1.0.7.

Moderators, please feel free to copy, edit, add to, and/or stickify this post. I just keep seeing the same things so I thought I'd put them in one place.

1."Improper installation" or ANY OTHER PROBLEM WITH DUNDJINNI RUNNING.
2. "I can no longer use some of the drawing tools" and "Whenever I stamp an object, it appears a bit right and down on the canvas".
3. "There is a problem with the installation of Dundjinni" message, code 4.
4. "Some of my art has disappeared! It is still listed in the pick list, but no image shows up".
5. "I can't find all the tokens I installed".
6. "I installed the demo version of Dundjinni but I can't get the installer for the User Art Packs to work".
7. "How do I install the art packs? I unzip the file, and then try to run the JAR file that was created, but nothing happens. OR, WinRAR or WinACE open".
8. "I installed a bunch of user art and now Dundjinni is really slow, or it crashes or freezes".
9. "I created a new Genre folder and now Dundjinni crashes if I restart it after using art in that Genre".
10. "Dundjinni is slow!"
11. "I get a "low on virtual memory" message, and the system is really slow".
12. "I want Dundjinni to use more of my computer's memory".
13. "My computer is too slow!"
14. "Dunjinni isn't saving my .jpg or .png map exports ... " and "Dunjinni isn't saving my .dja or .djb maps ...".
15. "I've installed Dundjinni, and it works, but none of the basic (.DJX) art is showing up in the program!"
16. "All nice and well this solution to the Java bug, but I need to use newer Java versions too. How can I do that?"


1. Q: "Improper installation" or ANY OTHER PROBLEM WITH DUNDJINNI RUNNING.

A: Check to see which version of Java you have. Problems often occur if you have more than one version installed. Both versions from the Updates and Support page (under Other Files) will work.
Any version above those two will not work at this moment, because SUN left a bug in one of them. A patch is being created right now.

Make sure you completely removed the Demo version when you are about to install the Full version.

Make sure you remove a previously installed version of Dundjinni if that was installed on a different drive. The installed art packs still look at the folder from that installation, not the new one.

Install Dundjinni AFTER you install the Java instance. It can't hurt to restart you PC after each step.


2. Q: "I can no longer use some of the drawing tools" and "Whenever I stamp an object, it appears a bit right and down on the canvas".

A: Check to see which version of Java you have. Problems like these occur when you have a Java instance that contains the bug mentioned in the previous question. Both versions from the Updates and Support page (under Other Files) will work.
Any version above those two will not work at this moment, because SUN left a bug in one of them. A patch is being created right now.


3. Q: "There is a problem with the installation of Dundjinni" message, code 4.

A: Error code 4 indicates that there is a problem with the registration key matching the registered user name. Are you sure that your username and registration code are exactly what's listed either in the online store, or on the inside cover of the CD? If you're installing from CD, your name is "Retail Copy", or something like that (check the sticker inside the case). If you're installing from a downloaded copy, your username and reg code can be found by logging back into the online store and looking at "My Orders".


4. Q: "Some of my art has disappeared! It is still listed in the pick list, but no image shows up".

A: Reinstall the art pack. If the art came with Dundjinni, reinstall Dundjinni.


5. Q: "I can't find all the tokens I installed".

A: You can access the tokens via stamping down a generic token, then right-clicking to open up the description dialog.


6. Q: "I installed the demo version of Dundjinni but I can't get the installer for the User Art Packs to work".

A: The installer for all art packs (including the User Art ones) only works with the full version of Dundjinni. You can still add PNG files to the user art folders, however.
Also make sure you completely uninstall the Demo version before installing the Full version.


7. Q: "How do I install the art packs? I unzip the file, and then try to run the JAR file that was created, but nothing happens. OR, WinRAR or WinACE open".

A: The JAR file is an executable Java file. However, WinRAR and WinACE both change the associations with the JAR extension, so Windows no longer knows how to run them. You can fix this by reinstalling Java. OR you can use the File Types options in Windows to associate JAR files with Java. For WinRAR, you can also change the setting in WinRAR:

See this post.


8. Q: "I installed a bunch of user art and now Dundjinni is really slow, or it crashes or freezes".

A: Putting too many files in one folder, or files that are too large, can cause problems. Make more folders and spread the art around. Copy the ~properties file from a folder of the same type as the one you are making (e.g. if you are making a folder for walls, copy the ~properties file from the \Fantasy\User\Walls folder).


9. Q: "I created a new Genre folder and now Dundjinni crashes if I restart it after using art in that Genre".

A: Copy the ~common and Tokens folder from another Genre into the folder you've made. Also, make sure your Genre doesn't contain any empty folders (except, perhaps, the Tokens folder).


10. Q: "Dundjinni is slow!"

A: You can keep things moving faster if you turn off Shadows, Raised Walls, and Detail Mode except when you need them. Shadows and Raised Walls can be toggled under View on the menu. Detail Mode can be turned off under Options/Render Options. Also, see the prior question about lots of user art in one folder.


11. Q: "I get a "low on virtual memory" message, and the system is really slow".

A: You may want to add some memory to your computer! System Requirements for Dundjinni are Windows 98 or later, 800 MHz Pentium 3 or better, 256 MB RAM or more, 85 MB hard disk space (approx.). Additional RAM beyond the 256 MB may also speed up your system.


12 Q: "I want Dundjinni to use more of my computer's memory".

A: WARNING: not for the faint of heart! Windows only. This one involves changing the system registry. Don't change anything unless you know what you are doing, you can do serious damage here. To make this change, go to the Start menu, pick Run, and enter "regedit". Then go to:

- My Computer
|
-- HKEY_LOCAL_MACHINE
    |
    -- SOFTWARE
       |
       -- Fluid
                                                                             |
                                                                                         --&nbs p; Dundjinni

The key was named simply "Memory", by default it is set to 256. You can increase this to 512, 1024, etc.


13. Q: "My computer is too slow!"

A: Some general things you can do to speed up your computer (not just for Dundjinni) are:

   1. Get more RAM. This is often the best inexpensive "fix" for slow computers with less than 1GB of RAM. If you're adding RAM rather than replacing what's already in the system, make sure to get RAM of the same specs as what's already installed.

   2. Defrag your hard drive. This will help in various disk input/output operations (aka. loading and saving your User Art and adventure files).

   3. Defrag your swap file. The swap file is space on the hard drive used by the computer when it runs low on RAM, and is often not defragmented by default when you do a normal defrag operation. You can get free tools to defrag the swap file at http://www.sysinternals.com/.

   4. Optimize your swap file. You can manually set the size of your swap file, or let Windows do it for you. I often check to see what maximum size Windows recommends, then manually set the swapfile to that size. The swapfile (aka. "Virtual Memory") settings xan be found in Windows XP by right-clicking My Computer, then choosing Properties. Click the Advanced tab, then click "Settings" under the performance section, and click "Advanced" again. (And people say that Linux is hard. Jeesh!)

      I do this to get an optimal swapfile: completely remove my swapfile, then defrag the hard drive. Reboot, then create a new swapfile with a static size (ie. the maximum and minimum sizes are set to the same value). This helps to keep the swapfile from getting fragmented over time, as the size does not grow and shrink.

   5. Run fewer programs while running Dundjinni. Every little bit helps. If you really need to listen to music, turn on the radio rather than streaming MP3s from the Internet or your hard drive.

   6. Make sure that you're as spyware/malware free as possible. Regularly scan yor computer with something like Ad-Aware (free, check download.com) and Spybot Search and Destroy (also free, check download.com). These programs will help to find and remove malicious programs that may be running on your computer without your knowledge that take up valuable CPU cycles and slow everything down.

   7. The same goes for viruses. Check and clean regularly with a good antivirus program. I like AVG Antivirus from grisoft.com. It's free for personal use, and as far as I can tell, does everything that the commercial programs do. Well, everything that matters as far as keeping your PC virus-free.

14. Q: "Dunjinni isn't saving my .jpg or .png map exports ... " and "Dunjinni isn't saving my .dja or .djb maps ..."

A: Some people may experience that Dundjinni doesn't save a map when you save or export it.
Just put the extension at the end of the file name when saving/exporting. That way you tell Dunjinni to use that extention.
We are not sure why some people experience this problem, but we hope the new Java patch will solve this as well.

15. Q: I've installed Dundjinni, and it works, but none of the basic (.DJX) art is showing up in the program!

A: This is a problem that is connected to a bug with later versions of Java. The solution is as follows:

1. Uninstall Dundjinni, if it is still on the computer.
2. Go to add/remove programs, and uninstall ALL instances of Java.
3. Reboot the Computer.
4. Go to the Dundjinni site, and download either support Java Runtime Environments.
5. Install that JRE.
6. Reboot.
7. Reinstall Dundjinni, patches, and artpacks.
8. Reboot.
9. Enjoy!


16. Q:All nice and well this solution to the Java bug, but I need to use newer Java versions too. How can I do that?

A. Two members have posted a solution, but only use it when you absolutely need it and know what you are doing Link to "using multiple Java environments"


Mdono gave us this workaround for Vista Ultimate
Ok - this works for Vista Ultimate. Should work for other Vistas as well:

Uninstall Dundjinni
Uninstall ALL Java Runtime Environments, patches, updates, etc.
Get your fresh Java here
Install Java 1.4.2_02
Install Dundjinni 1.04
Install Dundjinni patch 1.06
Download the updated Talismyr Style sheet (optional, but highly recommended) here
Put the Talismyr zip file in the root of C: and unzip it there, approving the overwrite of existing files regardless of date.
Reinstall your art packs.
Install Java 1.5.0.04

DO NOT Install Java 1.6

Having done the above, everything shows up and works well enough.

Mdono

=======================================================
august 2007 (kepli): updated the whole post.
31 aug 2007 (Kepli): added Q14, thanks go to AA for bringing it to our attention again.
24 dec 2007 (Kepli): added Q15, thanks go to Ecopirate for the text.
23 mar 2008 (Kepli): added the update notice at the top.



Edited by Kepli on 03/23/2008 at 5:59am


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Kepli
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Posts: 16851
Posted: 03/23/2008 at 6:02am | IP Logged  

This topic was update and is only for people using Dundjinni v1.0.6 or earlier ...

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