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 Dundjinni Mapping Software - Forums : Bugs
Subject Topic: Mac OS 10.3.9 Problem Post ReplyPost New Topic
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mrX
Henchman
Henchman


Joined: 09/12/2004
Location: United States
Posts: 23
Posted: 06/04/2005 at 12:15pm | IP Logged Quote mrX

lol, thank you for the quick response.. did not mean to yell my call for
help. I have fixed my instalation problem. Seems i did not enter the
proper user name when i was registering. Thanks for your support.


mrX
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dawsonpaul
Wandering Monster
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Joined: 12/29/2003
Posts: 1415
Posted: 06/16/2005 at 10:32am | IP Logged Quote dawsonpaul

I've read thru all these posts and think that I have it so that only Java
1.4.2 is loaded. I am trying on two different machines one is running
10.3.8 and the other 10.3.9. I keep getting this reinstall message.

Help!!!!!!!
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slashdevnull
Djinni (Admin)
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Joined: 04/15/2004
Location: United States
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Posted: 06/16/2005 at 7:45pm | IP Logged Quote slashdevnull

Are you having problems on both computers, or just the 10.3.9 one?

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Jasper
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Joined: 03/03/2007
Location: United States
Posts: 18
Posted: 03/03/2007 at 5:32pm | IP Logged Quote Jasper

I am having the exact same problem. I just posted a plea for help as a new
topic. Guess I should have looked here before I posted. I am fairly computer
illiterate (though I learn fast and follow directions well). If anyone would
mind making a step by step guide on how to fix this I'd be their friend
forever. Thanks.
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spheremaster
Hireling
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Joined: 03/27/2008
Location: United States
Posts: 6
Posted: 03/27/2008 at 3:33pm | IP Logged Quote spheremaster

is any of this related to the program being completely unusable by macs running leopard? could this problem have been posted on sys req page so that I wouldn't have had to waste time and forty bucks downloading this crap and then getting told by Melinda that I had to hunt for an answer myself here in this forum? I want this refunded. that way I can look for a program that might actually work.
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slashdevnull
Djinni (Admin)
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Joined: 04/15/2004
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Posted: 03/27/2008 at 7:17pm | IP Logged Quote slashdevnull

spheremaster, Dundjinni runs as well on Leopard as it does on 10.4, if not better.

You're welcome to contact store@dundjinni.com to request a refund. However, from your other post on the forums here, it sounds like you're having problems even downloading Dundjinni in the first place. It's probably a little premature to start assuming that the program doesn't run before you've managed to download it.

I'll take a look at the Mac download files in the online store tonight and see if I can spot anything weird going on there, and will do a download of the file myself. I'm using Firefox 3 on Mac right now, so that's what I'll test downloading with.

The problem to me sounds like the kind of thing that happens when there is some kind of proxy server sitting between a web browser and web server, and it can't figure out what to do with the file it's downloading. Technically, this would be a "MIME type" issue, if that's the case, which is related to filename extensions (which was mentioned by dDemonicAngels in the other discussion thread), but the filename extension is not the only factor.

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slashdevnull
Djinni (Admin)
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Posted: 03/27/2008 at 7:30pm | IP Logged Quote slashdevnull

By the way, what is the filename of the file that you're downloading from the store? If you can, please single-click on the file to select it, then hit cmd-I to bring up Information for that file and check the Name & Extension area to get the full filename, including extension.

I just checked some files on our server, and the file that we're serving up out of the store is the same one we've been sending to Mac users since Dundjinni 1.0.6 was made available (as the Mac version of Dundjinni does not have a 1.0.7 version, but rather should be patched up to 1.0.7 from 1.0.6). All I can think of is what I mentioned above -- that there may be something either on your Mac or on your network (or ISP's network, or something) that is causing this to happen. The fact that your Mac seems to think that the file is two different things depending on which browser you download it with tends to indicate a problem that's outside of our ability to control or support.

Getting that filename from you might provide more clues. Please let me know what you're seeing there, and we can try to troubleshoot if it gives us a useful clue as to what's going on.

Thanks.

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spheremaster
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Joined: 03/27/2008
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Posted: 03/27/2008 at 10:06pm | IP Logged Quote spheremaster

okay, sorry I got frustrated, I just was hoping for it to work right off the download. I am on a vista machine right now, and I was trying to download it here and then swap it over to my mac later tonight. the file name I am getting is this...Order2008901_SBD02_MAC.app.sitx hope that helps.

I really hope it works, I have been waiting in the wings until I could afford a computer that could handle dundjinni and I would hate to get stymied like this.
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Kepli
Djinni (Admin)
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Joined: 01/04/2005
Location: Netherlands
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Posted: 03/27/2008 at 11:58pm | IP Logged Quote Kepli

No problem spheremaster

We all get frustrated at times with our machines. Mine decides to just shut down occasionally and I am too lazy to get another power unit

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spheremaster
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Joined: 03/27/2008
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Posted: 03/28/2008 at 1:05am | IP Logged Quote spheremaster

wait, my mac ge sawtooth does that, it shuts off 3 minutes after turning it on, is that a likely a power supply issue? sometimes I would have to disconnect all exterior usb or firewire devices and play around with the power cord to turn it on and then it shuts off three minutes later.
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